The Digital Experience Design team (DXD) is at the convergence of technological innovation, creativity, and opportunity at Comcast. We believe in the magical blend of art and science to create imaginative ideas, products, and services. With an entrepreneurial and collaborative approach, we craft omnichannel digital services and applications that deliver results for our business partners. We’re a team focused on digital experiences for our customers that are intuitive, innovative, and seamless. We are looking for builders and impactful leaders who value accountability in creativity with breakthrough digital solutions that effectively attract and retain Xfinity customers.

This role is obsessed with the customer experience and designing experiences that keep them front and center while delivering on the business needs. With a focus on delivering top-notch and innovative experience strategy, content & design for Xfinity.com, this role is accountable for the user experience, working closely with various business teams focused on Sales, Marketing, Product, and Brand experience to ensure both business vision and customer expectations are met.

Core Responsibilities

Responsible for designing, developing & producing holistic digital experiences
Advocate for the user while working closely with product managers to strategically solve complex problems
Create flows, sketches, wireframes, prototypes, and other design artifacts to define and communicate end-to-end user experiences
Works with moderate guidance in own area of knowledge
Drives user-centric, iterative, and collaborative design process revolving around rapid prototyping, user research, continuous improvement & deployment
Contributes to coherent visual and interaction designs across flows and channels
Work with UX research to plan user testing sessions and translate research findings into future design deliverables
Conducts stakeholder interviews, analyzes customer feedback, usability and research user behavior to enhance existing products.
Collaborate with the product team to evaluate and prioritize features balancing business and end user needs
Participate in design workshops to drive discovery and better understand the user's needs
Confidently present UX/UI designs to stakeholders, users, and development teams in formal and informal settings.
Consistent exercise of independent judgment and discretion in matters of significance.
Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
Other duties and responsibilities as assigned.
The Ideal Match:

2-5 years relevant experience
Experience working as a UX/UI designer on digital web and mobile projects
Experience with web development and CMS systems a plus
An attitude that is proactive, analytical, and organized
Excellent communication skills
Excellent written and verbal communication skills
Strong understanding of marketing
Proven ability to excel in a fast-paced environment with multiple projects and deadlines