Product Delivery Associate

Join our Quality Engineering team and elevate test automation standards across complex applications. Collaborate with developers, analysts, and QA specialists to deliver reliable, maintainable frameworks that accelerate releases. Be part of a high‑impact function based in Mumbai, Nirlon Knowledge Park, where your craft directly improves product quality and velocity.

As a Senior Product Delivery Associate within Operations Product team, you design and maintain robust test automation frameworks that safeguard product quality. You partner closely with cross‑functional teams to translate requirements into executable BDD scenarios and CI/CD‑ready suites. You drive continuous improvement through code reviews, tooling enhancements, and diligent defect management.

Job Responsibilities

• Design, develop, and maintain robust automated test scripts for complex applications and systems, with a primary focus on Selenium WebDriver using Java and BDD frameworks such as Cucumber.
• Enhance and optimize existing Java-based automation frameworks (including Cucumber step definitions and reusable page objects), ensuring scalability, maintainability, and reliability.
• Analyze requirements and create detailed, reusable test cases and BDD feature files (Gherkin) for both UI and API layers.
• Execute automated and manual tests, analyze results, and ensure defects are logged, tracked, and driven to closure.
• Collaborate closely with developers, business analysts, and QA team members to ensure high‑quality deliverables.
• Participate in code reviews for test scripts, Cucumber step definitions, and framework components, providing constructive feedback.
• Mentor junior testers and provide guidance on best practices in test automation, particularly Selenium with Java and Cucumber BDD.
• Contribute to CI/CD pipelines by integrating automated tests (Selenium + Cucumber) for reliable, repeatable builds.
• Investigate and implement new tools and technologies to improve test automation efficiency.

Required Qualifications, Capabilities, and Skills

• 4+ years of experience in software testing, with a strong focus on test automation.
• Hands‑on expertise building and maintaining automated test suites using Selenium WebDriver with Java and Cucumber BDD (required).
• Solid programming skills with strong proficiency in Java for automation; familiarity with unit test frameworks (e.g., TestNG or JUnit) and build tools (e.g., Maven or Gradle).
• Experience with test management and defect tracking tools such as JIRA
• Familiarity with CI/CD tools such as Jenkins or GitLab CI.

Preferred Qualifications, Capabilities, and Skills

• Advanced scripting and coding abilities for designing and maintaining Java‑based automation frameworks (e.g., Page Object Model, data‑driven, and BDD using Cucumber).
• Knowledge of database queries and validation (e.g., SQL).
• Understanding of software architecture and integration points.
• Familiarity with version control systems such as Git.
• Effective communication skills for working with cross‑functional teams and presenting test results.
• Ability to mentor junior testers and share automation best practices.
• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

Operations teams develop and manage innovative, secure service solutions to meet clients’ needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.