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As an Agile Delivery Manager, you will be part of an experienced multi-disciplinary team involving Service Designers,
User Researchers, Technical Architects, Developers, Testers and DevOps Engineers. You will play a leading role, applying
agile methods (scrum, kanban), delivering digital products that make a difference to citizens on a day-to-day basis. You
will lead high-performing teams of experienced experts to deliver innovative products, ensuring delivery is on-time and
to-budget, and that clients have an excellent experience of working with us.
You will be excited by the opportunity to:
• Build excellent client relationships, and a high standard of client satisfaction.
• Collaborate with clients to design intelligent and achievable delivery plans based on your successful experience
of delivering high quality software.
• Tailor agile delivery controls based on our ISO-certified delivery assurance methods and standards, and your
own experience of successfully managing agile projects.
• Pro-actively monitor and manage effective delivery, working with technical leads to assure quality in delivery.
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• Managing delivery progress plans, issues and risks (working to a level of technical detail that enables you to proactively mitigate them).
• Producing and maintaining delivery artefacts (Highlight Reports, RAID etc.), taking a lead role in delivery forums
(e.g. project boards, agile ceremonies), assuring and maintaining key delivery records (e.g. budget and resource
tracking).
• Work collaboratively with client and partner Delivery Managers, contributing expert insights and advice.
• Continually develop your skills through training and accreditation (including relevant
accreditations/certifications at advanced level).
• Get involved in events and industry forums, staying up to date with the latest methods, techniques and tools,
and bringing the latest innovations into our work.
• Play a leading role in our Delivery Management Community of Practice, driving innovation and best practice
adoption as part of an energised community.
• Help upskill and coach other team members.
Requirements
• Successfully delivering complex software development projects using agile methodologies (including suitable
accreditations), according to agreed delivery standards and governance requirements. If you have worked
with the GDS Service Standard, this would be an advantage.
• A level of technical understanding that enables you (working with technical leads) to intelligently identify and
pro-actively manage requirements, changes, issues and risks, with the commercial awareness and emotional
intelligence to work these through positively and constructively with clients
• Experience of leading effective distributed teams and managing team dynamics (including clients and delivery
partners).
• Strong interpersonal skills with a positive, pragmatic, flexible and calm attitude, putting integrity at the heart
of delivery.
• An ability and willingness to travel (i.e. to build trust and effective relationships with delivery teams), where
required and appropriate.
• Able to work under pressure and to short deadlines with a clear sense of priority within a fast-paced and agile
environment.
• Excellent work planning capabilities and time management skills.
• Ability to balance conflicting deadlines and priorities.
• A meticulous attention to detail.
• Punctuality, reliability, and a clear commitment to your role
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