Business Analysis Manager Legal Agreements and Disclosures Governance Vice President

The Business Banking Governance team oversees key functions to ensure the Line of Business meets regulatory expectations and internal policies and standards, supporting our 2.5 million+ clients, 2,500 Business Relationship Managers, and 10,000 Small Business Specialists across the US.

As a Vice President on the Business Banking Governance Team, you will lead centralized oversight for business functions including legal agreements and disclosures. You will drive strategic initiatives, oversee multiple projects, and represent the team in executive forums. This role requires strong leadership, strategic thinking, and the ability to influence senior stakeholders and drive alignment across the organization.

Job Responsibilities 

• Serve as a subject matter expert on end-to-end processes for legal agreements and disclosures
• Advise stakeholders and template owners on roles, responsibilities, and best practices
• Maintain a complete and accurate inventory of templates, ensuring proper storage and periodic reviews
• Confirm appropriate business ownership for templates and foster consistency in controls
• Conduct research and analysis on complex items, communicating key themes and observations to leadership
• Partner with Business Banking units, Controls, Compliance, Audit, and Legal to address audit requests, control testing, and compliance matters
• Lead process improvement initiatives and recommend enhancements to processes, procedures, and job aids
• Apply sound risk management protocols and ensure adherence to regulatory requirements.
• Develop and facilitate forums for enhanced coordination with Legal, Risk, Compliance and Controls (LRCC) partners and cross-functional teams
• Manage cross-functional impacts, including repository migrations, automation of disclosures innovation, and frequent standards changes
• Represent the team in executive forums, driving strategy and alignment for current and future business needs.

Required Qualifications, Capabilities, and Skills 

• Minimum of 2 years of relevant experience (governance functions, control management, legal document handling, disclosure management, change management).
• Knowledge of business operations processes and control requirements.
• Strong working knowledge of governance, oversight, and controls in a business environment.
• Experience executing process improvements and resolving root causes of issues.
• Ability to adapt and proactively mitigate risk to clients and the bank.
• Appreciation for operational complexities and their risk implications.
• Excellent written and verbal communication skills; ability to frame messages for different audiences.
• Proficiency in Microsoft Word, PowerPoint, and Excel

Preferred Qualifications, Capabilities, and Skills 

• Bachelor’s degree
• Technical understanding of internal controls, operational risks, and infrastructure (such as CORE)
• Knowledge of Business Banking processes, procedures, and business applications
• Experience in written and/or digital client-facing communications, specifically terms and conditions for products or services

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

Our business bankers work in the Consumer Bank to provide financial solutions to small business owners across the U.S. Customers turn to us for financing and advice as they start, run and grow their businesses. We partner with clients throughout the process, investing in our communities and people for the long-term.