Platform Enterprise Support Engineer

Platform Enterprise Support Engineer:

Are you a collaborator?

Do you enjoy solving problems?

About the Business:

LexisNexis® Risk Solutions provides customers with solutions and decision tools that combine public and industry specific content with advanced technology and analytics to assist them in evaluating and predicting risk and enhancing operational efficiency. We use the power of data and advanced analytics to help our customers make better, timelier decisions. By bringing clarity to information, we ultimately help make communities safer, insurance rates more accurate, commerce more transparent, business decisions easier and processes more efficient. You can learn more about LexisNexis Risk at the link below, https://risk.lexisnexis.com

About the Role

Join our collaborative enterprise support team, where you’ll help implement and support a range of enterprise tools in a dynamic environment. You’ll work closely with teams across Product, Development, QA, Operations, and Project Management, providing expertise and guidance to ensure smooth operations and continuous improvement.

About the Team

We are responsible for implementing, migrating, and supporting a variety of enterprise-wide SDLC (Software Development Life Cycle) tools across the organization.

 Responsibilities

• Develop and maintain automation scripts (e.g., Python, Perl, JavaScript) to streamline operations.
• Support and develop applications using MySQL and SQL, ensuring data integrity and performance.
• Administer Linux-based systems, Java services, and Apache web servers.
• Manage and support cloud environments and infrastructure services.
• Build and maintain CI/CD pipelines (e.g., GitHub, JFrog, Maven).
• Apply security best practices in development and operations.
• Use monitoring and network troubleshooting tools to proactively resolve issues.
• Provide technical support for systems and applications, including participation in incident response and performance tuning.

Requirements:

• Proficiency in scripting languages such as Python, Perl, or JavaScript.
• Experience deploying and customizing open-source software.
• Knowledge of MySQL, Linux, Java, and Apache.
• Experience developing database applications with MySQL and/or MS SQL Server.
• Experience managing or supporting cloud features and CI/CD solutions.
• Understanding of secure software development practices.
• Familiarity with network troubleshooting tools.
• Curiosity, proactive problem-solving, and self-motivation.
• Willingness to contribute to open-source projects (GitHub profile is a plus).

Working for you:

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

● Generous holiday allowance with the option to buy additional days

● Health screening, eye care vouchers and private medical benefits

● Wellbeing programs

● Life assurance

● Access to a competitive contributory pension scheme

● Save As You Earn share option scheme

● Travel Season ticket loan

● Electric Vehicle Scheme

● Optional Dental Insurance

● Maternity, paternity and shared parental leave

● Employee Assistance Programme

● Access to emergency care for both the elderly and children

● RECARES days, giving you time to support the charities and causes that matter to you

● Access to employee resource groups with dedicated time to volunteer

● Access to extensive learning and development resources

● Access to employee discounts scheme via Perks at Work