JOB DESCRIPTIONYou enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
Job SummaryAs a Vice President Product Manager in Proprietary Wallets & Lending Innovation team, you will lead the development and launch of innovative digital wallet products. You will act as the voice of the customer, guide product strategy, and collaborate with cross-functional teams to deliver scalable, resilient, and high-quality solutions.
Job responsibilities- Develop a product strategy and vision that delivers value to customers.
- Manage discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap.
- Own, maintain, and develop a product backlog that supports the strategic roadmap and value proposition.
- Build frameworks and track key success metrics such as cost, feature and functionality, risk posture, and reliability.
- Partner closely with Technology, Design, and Analytics teams to lead product development efforts.
- Monitor goals, identify and scope implementation paths for enhancements, and create remediation plans as needed.
- Manage executive stakeholder relationships and regularly communicate updates on product strategy, progress, and performance.
- Collaborate with cross-functional partners to ensure a strong risk and controls environment (e.g., Risk, Controls, Legal, Compliance).
Required qualifications, capabilities, and skills- 7+ years of experience in payments product management
- Experience in online payments including card tokenization, digital wallets, and e-commerce payments
- Strong knowledge of APIs, engineering practices, and the product development lifecycle using Agile methodologies
- Advanced knowledge of the product development life cycle, design, and data analytics
- Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
Preferred qualifications, capabilities, and skills- Demonstrated prior experience working in a highly matrixed, complex organization
ABOUT USChase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
ABOUT THE TEAM Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.
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