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Job Purpose or Objective(s): You will support complex projects and provide leadership to less experienced staff while serving as liaison between the user/business community and the IT department. You will facilitate collaboration between partners and leadership to develop and implement automated business process improvements.
Primary Tasks:
1. Establish project requirements using interviews, document analysis, surveys, business process descriptions, use case scenarios and workflow analyses. Ensure all partners are involved in requirements gathering activities.
2. Prepares detailed requirements specification documents, user interface guides, business process/workflow diagrams, functional and technical specification documents to support everything from small system enhancements to larger scale project deployments.
3. Understand long-term business objectives and suggest strategies to meet those objectives; introduce innovation to business processes through technology.
4. Develops new business processes, diagnoses problems with an organization’s current methodology, redesigns processes to improve efficiency, and monitors processes to ensure they are effective.
5. Conduct needs analysis, organizational readiness assessments, and improve analysis to identify opportunities to link programs, and systems.
6. Develop business cases for candidate projects. Identify costs and benefits for potential projects to aid decision makers in selecting value projects for their organization.
7. Serves as a subject matter expert and performs required job responsibilities on urgent, high profile, and projects to ensure accuracy and completeness.
8. Mentor Business System Analysts to improve domain and business process knowledge to enhance capabilities, and increase competencies.
9. Document user training materials, process guides, and conduct user training.
10. Performs other duties as may be assigned.
Required Education, Skills and Experience:
MINIMUM
· Bachelor of Science in Computer Science, Information Systems, relevant Business Degree, or four years relevant work experience.
· Ability to interact with business staff & management, and IT personnel to gather, compile and exchange information on project requirements and negotiate disputes
· Professional IT Certification Preferred
· Moderate technical acumen
· Good understanding of Enterprise Automation practices and methodologies
· Above average meeting facilitation, presentation, verbal and written skills
· Knowledge of at least one project methodology (PMI, Prince2, or Agile Project Management), the software development life cycle (Waterfall, Iterative, Agile, Scrum, Kanban, etc,) and at least one relational database management system (prefer MS SQL Server or Oracle).
· Proficient with Microsoft Office Suite (including, Visio, Project, SharePoint, and TFS) with intermediate to advanced Excel skills
· Five years directly related work experience in a Business Systems Analyst capacity, including all aspects of process development
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