Product Manager

About Us

At Henry Schein One UK, we are a tech company with a mission to redefine dental care, creating a future where personalised, AI-driven treatment and intelligent practice management come together to enhance patient care and build a thriving dental practice.
We’re innovators, relentless in our pursuit of customer success and constantly pushing the boundaries of the possible to create world-class SaaS products.

Culture matters to us. Celebrated as one of the ‘Sunday Times UK's Best Places to Work’ companies, our culture as an inclusive and forward-thinking company means we are committed to creating an environment that values diversity and flexibility and promotes equal opportunities for everyone.

Product Development Culture

We are problem solvers, not ticket takers.
We champion creative problem-solving and value autonomy, trust, and impactful outcomes over rigid processes. Delivering improvements rapidly, we engage in iterative 6-week cycles, addressing user needs and enabling technical innovation - balancing technical debt, bugs, and team growth. We are a continuous delivery focused group, shipping changes to production 150+ times per month.

At our core is the customer. Every solution we deliver is crafted with customer success in mind, building relationships that go beyond transactions and ensuring that as team members, we all prioritise customer success in every aspect of our work. We build software that delivers value for our users and resist the urge to over-engineer our solutions. We let our users and the data tell us where we go next

You can learn more about our engineering culture manifesto here

How You'll Make An Impact

We are looking for a highly motivated and capable Product Manager to lead a newly created squad at Henry Schein One. You will help setup a highly effective squad with your partners from Product Design, Engineering and UX Research.

You will play a pivotal role in transforming the core user experience of our product, ensuring that every interaction a dental practice and its patients has with our software is seamless, intuitive, and delightful. By leading initiatives to improve UX and UI across the entire product, you will empower dental professionals to work more efficiently and deliver exceptional patient care.

Collaborating with other product teams and a dedicated design partner, you'll shape a cohesive design system that scales across our entire product. You'll establish design and UX standards that enhance both product quality and team delivery capabilities, directly improving the experience for thousands of dental practices globally.

About You

• A strong communicator, presenter and collaborator
• Customer-centric and highly curious
• Thought leader and passionate about great user experience
• Self-motivated and relentless about self-improvement
• Comfortable with ambiguity and pace

What You'll Do

As Product Manager you will be responsible for developing and executing against a compelling vision and strategy for your product area.

• Develop and execute a bold, customer-centric strategy for the core user experience across our product suite.
  
  
• Collaborate with cross-functional teams to enhance UX/UI through innovative design, user research, and iterative development
  
  
• Drive discovery efforts to identify the most impactful pain points and opportunities, leveraging user feedback, analytics, and market insights.
  
  
• Partner with engineers, designers and researchers to deliver elegant, user-friendly solutions that balance functionality and aesthetics.
  
  
• Champion best-in-class usability and accessibility standards across all product touchpoints.
  
  
• Inspire and align stakeholders around a shared UX vision, advocating for the user at every step.
  
  
• Foster a culture of experimentation and continuous improvement, using rapid prototyping, user testing, and iterative design cycles.

What You'll Bring With You

• Proven experience in delivering products with exceptional UX/UI, ideally B2B SaaS, with a strong portfolio showcasing impactful design and user experience enhancements.
  
  
• A deep understanding of user-centred design principles, usability best practices, and modern design tools.
  
  
• Excellent collaboration skills, with a track record of working closely with engineering, design, and research teams.
  
  
• Exceptional problem-solving abilities, with a keen eye for detail and a passion for delivering pixel-perfect designs.
  
  
• A deep empathy for the experience of others, with a drive to identify and eliminate pain points and product flaws.
  
  
• Strong communication and storytelling skills, capable of articulating complex ideas clearly and persuasively.
  
  
• A relentless drive for innovation, always seeking new ways to enhance user experiences and push the boundaries of design.
  
  
• Ability to thrive in a fast-paced, dynamic environment, balancing multiple priorities while maintaining a high bar for quality.
  
  
• Proven organisational skills, caring for the fine details and managing stakeholders to ensure effective delivery and launch of highly complex projects.
  
  
• Experience working with, or implementing, a well-structured design system is a bonus, but not essential.

Our Values

Community: Each person is as important as the next > Open communication > Diversity & inclusion
Caring: Corporate citizenship > Shared success
Career: Ethics > Recognise creativity & encourage > People are our greatest asset

Our Hiring Process

We've made our process as simple as possible whilst also allowing you to meet multiple members of the team, giving us valuable viewpoints on your experience.
Expect an intro call with our TA team, a hiring manager interview and a panel interview. 
We aim to get you through our process in about 2 weeks.