Software Engineer II - Site Reliability Engineering

You’re ready to gain the skills and experience needed to grow within your role and advance your career — and we have the perfect software engineering opportunity for you.

As a Software Engineer II - Site Reliability Engineering at JPMorganChase within Corporate Technology - Reference Data, you are part of an agile team that works to enhance, design, and deliver the software components of the firm’s state-of-the-art technology products in a secure, stable, and scalable way. As an emerging member of a software engineering team, you execute software solutions through the design, development, and technical troubleshooting of multiple components within a technical product, application, or system, while gaining the skills and experience needed to grow within your role.

Job responsibilities

• Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
• Creates secure and high-quality production code that run synchronously with appropriate systems
• Manage Production — Application & Infrastructure
• Responsible for triaging and escalating any production issue affecting outages per procedures.
• Provide support for end users by having in-depth knowledge of application and the integrations to downstream systems.
• Troubleshoots priority incidents, facilitates blameless post-mortems, and supports solutions for closure
• Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
• Defines and drives adoption of end to end application or service monitoring incorporating noiseless alerting with proper telemetry
• Ready to work in EMEA hours, and also provide weekend coverage on rotational basis.
• Contribute to the success of SRE and DevOps.

Required qualifications, capabilities, and skills

• Degree in Computer Science or related technical field involving or equivalent practical experience. 
• Skills required: Unix/Linux, Sybase/Oracle SQL, Shell Scripting, Python
• Experience in Monitoring tools like ITRS Geneos, AppDynamics, Splunk and Grafana
• Experience with CTRL-M/CA Autosys scheduler, and knowledge on any ETL tool like Pentaho
• Experience in Agile development methodologies and tools including Jira and BitBucket 
• Experience with Cloud Infrastructure on AWS, GCP, or Azure.
• Hands-on practical experience in system design, application development, testing, and operational stability
• Proficient in coding in one or more languages

Preferred qualifications, capabilities, and skills

• Familiarity with modern site-reliability technologies
• Exposure to cloud technologies

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our

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Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.