JOB DESCRIPTION Ignite your passion for product innovation by leading customer-centric development, inspiring solutions, and shaping the future with your strategic vision and influence.
As a Product Director in HR Analytics, you lead innovation through the development of products and features that delight customers. As a leader on the team, you leverage your advanced capabilities to challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation that helps inspire cross-functional teams create groundbreaking solutions that address customer needs. Lead the HR Analytics implementation of Databricks Genie for conversational text-to-data capabilities. Partner deeply with Product and Technology to embed Genie into key HR channels (e.g., Moveworks, RAGs) and ensure robust agentic architecture, seamless integration, and high-quality delivery. Accountable for configuration, testing, and ongoing optimization of Genie for HR analytics use cases. This role is critical for modernizing HR analytics. The candidate will drive Genie adoption, ensure robust testing and configuration, and deliver measurable business impact—while partnering across Product, and Technology.
Job responsibilities - Collaborate with Product teams to identify and prioritize HR channels for Genie integration (e.g., Moveworks, other RAGs)
- Drive adoption and embed Genie into HR workflows to maximize business impact
- Partner with Technology on agentic architecture, ensuring Genie outputs are surfaced and callable by other AI systems
- Oversee integration with HR data platforms and ensure alignment with firmwide AI infrastructure
- Own and execute rigorous testing across Genie model releases and major changes
- Develop and maintain testing frameworks to validate accuracy, reliability, and compliance
- Manage Genie configuration from the HR side, including SQL libraries and query logic
- Partner with CDO on data governance, semantics, cataloguing, and access controls
- Serve as the primary HR Analytics point of contact for Genie, driving alignment across HR, Product, and Technology
- Deliver usage metrics, feedback loops, and impact analysis to senior leadership
Required qualifications, capabilities, and skills - 8+ years of experience or equivalent expertise delivering data/AI products, projects, or technology applications
- BS/MS/PhD in Data Science, AI/ML, Computer Science, or related field
- Experience implementing conversational AI or text-to-data solutions at scale
- Strong background in testing, quality assurance, and model validation
- Deep expertise in data governance, configuration, and integration with enterprise platforms
- Exceptional communication and stakeholder management skills
- Extensive knowledge of the product development life cycle, technical design, and data analytics
- Proven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
- Experience driving change within organizations and managing stakeholders across multiple functions
Preferred qualifications, capabilities, and skills - Recognized thought leader within a related field
- 5+ years in regulated environments
- Experience in financial services, HR, or regulated industries
- Familiarity with Databricks Genie, Moveworks, and agentic AI architectures
- Track record of scaling AI/ML solutions across complex, multi-stakeholder environments
ABOUT US JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
ABOUT THE TEAMOur professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.
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