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Salesforce Product Owner
Position Description
We’re looking for a mid-level Salesforce Product Owner to join our growing team in Chattanooga, TN or Knoxville, TN.
In this role, you’ll act as the bridge between business stakeholders and technology teams. You’ll be responsible for defining and prioritizing work for development teams, ensuring that features and user stories align with business value. Working closely with developers and analysts, you’ll craft meaningful user stories and validate that the delivered solutions meet user acceptance criteria.
This is a key client-facing role where you’ll manage the product backlog, collaborate with stakeholders to refine requirements, and help ensure the Salesforce platform delivers maximum impact.
Your future duties and responsibilities
The Salesforce Product Owner will be responsible for:
• Facilitating meetings with product stakeholders and business leaders to identify
product requirements, deliver system demos, etc.
• Translating stakeholder requirements into technical specifications
• Creating user stories that deliver business value to the client
• Building and maintaining a prioritized product backlog
• Collaborating with cross-functional teams to deliver high-quality Salesforce
solutions
• Participating in the development and execution of the product roadmap
• Assisting with the identification and analysis of bugs/issues
• Creating user guides and system configuration documentation
Required qualifications to be successful in this role
• Minimum of 3 years of experience as a Product Owner or Business Analyst, with
at least 1 year focused on Salesforce
• Proven experience writing user stories, managing backlogs, and working in
Agile/Scrum environments
• Excellent client communication and stakeholder management skills
• Strong sense of ownership and autonomy
• Strong ability to think critically and communicate effectively in a team
environment
• Familiarity with Salesforce Experience Cloud, Service Cloud, Sales Cloud, and
other related Salesforce products
• Bachelor’s degree or equivalent technical or business experience
OPTIONAL: Desired qualifications/non-essential skills required
• Salesforce Certified Administrator certification
• Previous consulting experience with enterprise clients
This position is located in Knoxville, TN or Chattanooga, TN in a hybrid environment.
hackajob is partnering with CGI to fill this position. Create a profile to be automatically considered for this role—and others that match your experience.