Senior Loyalty Manager

About The Role

Join the World's Leading Pizza Delivery Company

You already know who we are and what we do! Domino's UK & Ireland is the powerhouse behind our exceptional products. We're innovative, dynamic, and laser-focused on delivering unparalleled service to our franchisees and customers alike.

We’re on a mission to build the most engaging and commercially powerful loyalty programme in the food delivery space - and we’re looking for a Senior Loyalty Manager to lead the charge. This is a rare opportunity to shape the future of loyalty and take ownership of our growing pilot programme and drive the development of a fully integrated, cross‑channel loyalty experience that keeps customers coming back slice after slice.

Success in this role looks like:

• Senior‑level experience owning end‑to‑end loyalty programme delivery, including working with third‑party platforms such as Eagle Eye, Open Loyalty, Punchh or similar.
• Strong people leadership with an empathetic, supportive approach to managing and developing teams.
• Confident communicator with the ability to influence stakeholders and present to senior leaders and larger audiences.
• Commercially minded, analytical, and experienced in reviewing data and turning it into actionable insights to drive customer engagement and measurable business impact.

What’s in it for you:

• Competitive salary and performance-based bonuses.
• Flexible work hours and remote work options.
• Competitive pension contributions
• Private health and dental care.
• Income protection
• Professional development opportunities.
• Fun team events and a supportive work environment.
• Pizza discount!

About Us

Domino's UK & Ireland

Who are we? A forward-thinking, inclusive world's leading pizza company:

Domino's is the world's leading pizza company, with over 1,300 stores across the UK and Ireland. We're committed to using the freshest, highest-quality ingredients to create over 110 million delectable pizzas each year. Plus, we're a tech-savvy and data driven bunch – 90% of our system sales come through digital channels and 75% of our digital orders coming via the app we have 9.5 million active app customers!

Our mission? To be the go-to choice for food delivery and collection by crafting hot, freshly made pizzas that earn us accolades and the loyalty of millions of pizza enthusiasts worldwide. We're all about innovation, growth, and a commitment to excellence.

At Domino's, we embrace the power of diversity and foster an inclusive environment where everyone feels valued, respected, and empowered. We celebrate the uniqueness of each individual, regardless of their identity, background, or any other characteristic. When you join our team, you join a family that welcomes and celebrates authenticity!

Our recipe for success? Our DomiDNA:

• We Mean Business 
• We Always Deliver 
• We’re Open to New Flavours 
• We’re Tastier Together 

If you share our values and are ready to be part of a world-class team that's as passionate about people as we are about pizza, apply now and join the Domino's UK & Ireland family!