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hackajob is partnering with Atos to fill this position. Create a profile to be automatically considered for this role—and others that match your experience.
About Atos Group
Atos Group is a global leader in digital transformation with c. 67,000 employees and annual revenue of c. €10 billion, operating in 61 countries under two brands — Atos for services and Eviden for products. European number one in cybersecurity, cloud and high performance computing, Atos Group is committed to a secure and decarbonized future and provides tailored AI-powered, end-to-end solutions for all industries. Atos Group is the brand under which Atos SE (Societas Europaea) operates. Atos SE is listed on Euronext Paris.
The purpose of Atos Group is to help design the future of the information space. Its expertise and services support the development of knowledge, education and research in a multicultural approach and contribute to the development of scientific and technological excellence. Across the world, the Group enables its customers and employees, and members of societies at large to live, work and develop sustainably, in a safe and secure information space.
The Team Coach is responsible for raising the quality and consistency of customer interactions across an inbound contact centre team. This role focuses on structured call quality assessments, coaching, face-to-face feedback, and ongoing mentoring to improve individual and team performance, capability, confidence, and wellbeing. The Team Coach supports agents to meet required standards for customer experience, compliance, accuracy, behaviors, and productivity.
Where purpose meets career:
Influence: Drives consistent quality standards through strong personal credibility and effective coaching influence.
Work Team Culture: Builds a positive, accountable team culture that balances high performance with trust and engagement.
Mentoring: Develops capability and confidence through ongoing mentoring, supporting both immediate performance and long‑term growth.
Responsibilities:
Skills we can’t do without:
Essential Criteria – BPSS Eligibility
To be eligible for BPSS clearance, you must have lived and worked in the UK continuously for the past 3 years.
Benefits:
Pension Scheme - contributions matched up to 10%
Private medical cover
Income Protection
Life Assurance
25 days paid leave + National Holidays
Flex benefits program
Diversity, Equity & Inclusion
Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all. As a Disability Confident employer, we encourage applications from all applicants, especially, differently abled applicants. We aim to ensure that those who meet the minimum criteria for this position will be offered an interview. We are committed and willing to making reasonable adjustments to the application and assessment process to accommodate your needs
Here at Atos, diversity and inclusion are embedded in our DNA. Read more about our commitment to a fair work environment for all.
Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria. Find out more on our CSR commitment.
Choose your future. Choose Atos.
hackajob is partnering with Atos to fill this position. Create a profile to be automatically considered for this role—and others that match your experience.