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hackajob is partnering with Evri to fill this position. Create a profile to be automatically considered for this role—and others that match your experience.
Location: Morley, Leeds / HybridContract: Full-time
At Evri, we’re on a mission to keep our technology moving as fast as our parcels. We’re looking for an Application Support Developer to join our Level 2 Development Support team—helping to keep our internally developed systems running smoothly and supporting the millions of deliveries we handle every week.
If you enjoy solving complex technical challenges, improving service for users, and working with modern cloud-based systems, this could be your next step.
What you’ll be doing
As an Application Support Developer, you will play a key role in keeping our critical applications performing at their best. You will:
Provide 2nd line support on complex, bespoke internal applications
Take ownership of challenging issues and drive them through to resolution
Work across a broad range of technical tasks, contributing to incident, problem, and knowledge management
Join our on-call rota, offering technical support 24/7, 365 days a year
Collaborate with internal teams and 3rd-party vendors to troubleshoot and resolve issues
Help maintain and improve production and internal environments—with a focus on automation
Support the smooth transition of new features and applications into Production and IT Service
Build strong working relationships across the business and with external partners
Contribute to continuous improvement through problem management and service evolution
Share knowledge and help drive a “shift-left” approach to enhance support capability across teams
What you’ll need
Qualifications
A degree in Information Technology or equivalent experience
Knowledge & Experience
Previous experience in an IT support role is desirable
Technical & People Skills
Experience supporting cloud-based IT systems
A passion for improving user experience and reducing resolution times
Strong problem-solving
hackajob is partnering with Evri to fill this position. Create a profile to be automatically considered for this role—and others that match your experience.