Global Supplier Services Strategy and Operations – Vice President

JOB DESCRIPTION

Join our Global Supplier Services (GSS) Strategy & Operations team and help shape the future of supplier management at JPMorgan Chase. As Vice President, you will have the opportunity to drive process improvements, collaborate with senior leaders, and deliver high-quality executive communications. This role offers career growth, skill development, and the chance to make a meaningful impact.

As a Strategy and Operations – Vice President in Global Supplier Services, you will partner with senior leaders to manage and execute complex projects and operational assignments. You will leverage your analytical skills, project management expertise, and communication abilities to deliver executive-ready presentations, improve operations and manage process automation initiatives. You will thrive in a dynamic environment, working closely with cross-functional teams to achieve strategic objectives and support the firm’s supplier management goals.

Job Responsibilities

• Manage assigned projects, including process automation, dashboard/reporting builds, and application enhancements 
• Coordinate planning and execution across multiple teams, ensuring timely progress and effective collaboration
• Draft and refine senior executive presentations, project updates, and internal communications
• Facilitate execution of GSS Strategy & Operations tasks in partnership with other managers
• Drive collaboration and efficiency in projects and tasks, resolving obstacles and ensuring smooth operations
• Utilize generative AI tools to improve speed, clarity, and output quality
• Serve as a key point of contact for inquiries from GSS management and other stakeholders
• Manage meeting cadence, agendas, and follow-ups for key internal meetings and offsites
• Act as a liaison between GSS Strategy & Operations and other teams within and outside GSS
• Demonstrate proactive, dependable, and discreet work habits, operating independently

Required Qualifications, Capabilities, and Skills

• Minimum 8 years of relevant experience in financial services or management consulting
• Business acumen in financial services, supplier management, or payment operations
• Strong experience assembling and interpreting data, generating insights, and creating executive presentations
• Advanced Excel skills (data structuring, filtering, pivoting)
• Ability to be flexible, to learn and adjust to a fast-changing environment 
• Experience supporting senior executives in complex organizations
• Strong analytical and independent problem-solving skills
• Sound judgment and collaborative decision-making abilities
• Excellent relationship-building skills and ability to gain consensus
• Experience managing projects involving cross-functional teams
• Proficiency with project management tools (e.g., Monday.com, myPM)

Preferred Qualifications, Capabilities, and Skills

• Familiarity with Alteryx, QlikSense, or similar reporting dashboards
• Familiarity with ServiceNow workflow/process automation platform
• Experience in sourcing, procurement, third-party oversight, or payments (a plus)

ABOUT US
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

ABOUT THE TEAM
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.
Global Supplier Services (GSS) manages the source-to-pay cycle, engaging with suppliers, negotiating contracts, conducting risk assessments and evaluating the customer experience. Global teams support sourcing, third party oversight, procurement and payment operations, supplier relationship management and customer experience.