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Role: Senior Change Manager - Digital Transformation ( Condor Project )
Contract: 12M FTC
Shift pattern: Full Time
Location: Nottingham
Recruitment Partner: Matthew Nelligan
There has never been a more exciting time to join the Transformation Management Office at Boots as we embark on a complete digital overhaul and take a leap forward into our company's future. This isn't just about upgrading systems; it's a transformative programme that will redefine our entire operating model to provide an exceptional digital experience for our customers and empower our team members with intuitive and agile tools.
We are 'One Team' – whether it's working on long term changes or delivering day-to-day business, every role is pivotal in bringing this programme to life. So, do you want to be part of this exciting moment in our company's history? This is your chance to play a role in a far-reaching programme that will significantly impact our customers and colleagues, drive business performance, and support our commitment to being the UK and Ireland's premier choice for health and beauty.
We're looking for the best talent to join us on this journey, so bring your knowledge and skills and help us take a step towards a more connected future at Boots.
The role is critical to ensuring Condor, our Digital Transformation programme delivers successfully. It will empower our teams with new tools, systems and processes enabling them to deliver efficiently and effectively for our customers and the Boots business.
Reporting to the Head of Change Management within the Boots Transformation Office, you will benefit from this Centre of Excellence while working exclusively on the Digital Transformation (Condor).
Working across a large, diverse, cross-functional team that includes Digital, Marketing, Stores, IT and external partners, you will support business teams through the programme. This role is exciting, challenging and varied, and will support fundamentally changing the way we manage our digital business.
Lead Change Capability: Leading the Change team as well as the overall change plan and activities for the Condor programme
Stakeholder Engagement: Stakeholder management, understanding needs and strategies to secure engagement
Change Impact Assessment: Drive the assessment of the impact of changes to processes, systems, governance and data
Communications and Engagement: Own and drive the delivery of the communications and engagement plan for business teams, ensuring these are tailored to audiences including change networks, managers and end users
Training and Development: Lead the Training Needs Analysis which will inform the design and delivery of training materials that support change adoption
Business Readiness & Hypercare: Support business readiness activities before, during and post go-live
APM Change Management practitioner or equivalent
At least 5 years of experience in a Change Management role with in a medium/large organisation
Strong knowledge of Change Management methodologies and tools with experience in delivering Change Management tools and capabilities within transformational programmes
Proven track record of successfully leading and managing complex organisational change initiatives
Strong stakeholder management, able to influence, secure buy-in, resolve conflicts & manage expectations at all levels
Excellent communicator, listener and ability to engage, building relationships at all levels
Collaborator, able to build and develop cross functional teams
Ability to navigate ambiguity and thrive in a fast-paced, dynamic environment
Experience in the industry/sector is preferred but not required
Experience of working with third party implementation partners
Boots Retirement Savings Plan
Discretionary annual bonus
Generous employee discounts
Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.
Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
There's lots more in our benefits and discounts, MyBoosts - there to give you that little lift in your everyday. Find out more at boots.jobs/rewards. Exclusions may apply; eligible roles only. Please note that any salary estimates provided on third-party sites are not endorsed by Boots and may not be accurate.
At Boots, we're proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported and free to be themselves. We believe that when our people feel valued and included, they thrive, so we're committed to creating a brilliant Boots for our people so they can make a difference for our customers and colleagues every time.
If you apply, our team will be in touch to let you know the outcome of your application or to arrange next steps. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check.
Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
We hope to hear from you soon.
Be brilliant with Boots.
hackajob is partnering with Boots to fill this position. Create a profile to be automatically considered for this role—and others that match your experience.