Assistant Manager

Step into the role of Assistant Manager where you will focus on monitoring daily breaks, performing validation, conducting analysis, and handling other reconciliation tasks. The candidate will participate in daily, weekly, and ad hoc activities related to Wholesale Lending operations and provide timely reports to stakeholders.

You may be assessed on key critical skills relevant for success in role such as:

• Monitor daily balance pools and assign breaks to the appropriate account holders.

• Validate data in systems such as LoanIQ, ACBS, and payment platforms to ensure accuracy.

• Analyze and allocate breaks promptly by sourcing details from various systems.

• Check daily updates in I-match and Delphi, escalating mismatches as needed.

• Manage exception queues, address queries, and escalate issues quickly.

• Maintain robust control standards for all operations.

• Address loan support activities on schedule.

• Coordinate with stakeholders to resolve outstanding breaks and clarify issues.

Desirable skills sets:

• Hands‑on expertise in ACBS (Advanced Commercial Banking System), including end‑to‑end processing related to Wholesale Lending Operations

• Candidate must possess strong hands‑on ACBS system experience, servicing, amendments, reconciliation support, and issue resolution within Wholesale Lending operations

• Exposure to Loan IQ aligned servicing activities

• Experience working with ACBS/Loan IQ data flows into Delphi, I‑Match, including identifying mismatch reasons, understanding file feeds, and handling outstanding break ownership.

• Demonstrates a comprehensive understanding of reconciliation processes, break assignments, and loan support activities.

• Exhibits meticulous attention to detail and a strong sense of ownership regarding daily deliverables.

• Effectively manages strict deadlines while maintaining high accuracy.

• Possesses excellent communication and coordination abilities.

• Shows enthusiasm for acquiring knowledge of complex regulatory frameworks and for developing subject matter expertise.

You may be assessed on key essential skills relevant to succeed in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital technology, as well as job-specific technical skills.

This role is based in Noida.

Purpose of the role

To support Wholesale Lending with day-to-day processing, reviewing, reporting, trading and issue resolution. 

Accountabilities

• Support with day-to-day Wholesale Lending initiatives including processing, reviewing, reporting, trading and issue resolution through lending technical expertise.
• Monitoring the bank’s lending operations to ensure that they are conducted in an efficient and effective manner and comply with relevant regulatory requirements.
• Collaboration with teams across the bank to align and integrate Wholesale Lending processes.
• Identification of areas for improvement and providing recommendations for change in Wholesale Lending processes.
• Development and implementation of Wholesale Lending procedures and controls to mitigate risks and maintain operational efficiency.
• Development of reports and presentations on Wholesale Lending performance and communicate findings to internal senior stakeholders.
• Identification of industry trends and developments to implement best practice in Wholesale Lending Services.
• Participation in projects and initiatives to improve Wholesale Lending efficiency and effectiveness.

Analyst Expectations

• To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement.
• Requires in-depth technical knowledge and experience in their assigned area of expertise
• Thorough understanding of the underlying principles and concepts within the area of expertise
• They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources.
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate.
• Will have an impact on the work of related teams within the area.
• Partner with other functions and business areas.
• Takes responsibility for end results of a team’s operational processing and activities.
• Escalate breaches of policies / procedure appropriately.
• Take responsibility for embedding new policies/ procedures adopted due to risk mitigation.
• Advise and influence decision making within own area of expertise.
• Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
• Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function.
• Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Make evaluative judgements based on the analysis of factual information, paying attention to detail.
• Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.
• Guide and persuade team members and communicate complex / sensitive information.
• Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.