Head of Infrastructure & Platforms

Our talented people are creating the technology of the future. Tracsis is a leading provider of software, hardware, data analytics/GIS, and services for the rail, traffic data, and wider transport industries. From scheduling to maintenance to keeping people safe, 2.7 million people are helped by our software daily. Technology makes it possible; people make it happen—and you could be part of that.

The Role
As the Head of Infrastructure and Platforms, you will be responsible for overseeing and managing the development, implementation, and maintenance of the infrastructure and common platforms. You will play a pivotal role in enabling Tracsis to leverage cloud-based technologies effectively, streamline application development, and enhance the overall efficiency and agility of our IT infrastructure.
This role will involve defining the vision, goals, and roadmap for the platform to align with the company's overall business objectives.

Your Impact 
Platform Leadership and Management:

• Lead a team of platform engineers, to build, maintain and enhance the platform infrastructure.
• Provide guidance, mentorship, and support to team members.
• Define and communicate the vision and strategic direction of platform development and management.

 
Platform Development and Optimisation:

• Evaluate and select the best platform technologies and vendors that meet business needs.
• Collaborate with development teams to ensure they have the tools, services, and best practices needed to build and deploy applications on the platform.
• Monitor performance and make improvements to enhance speed, reliability, and efficiency.

 
Security and Compliance:

• Implement security measures, access controls, and monitoring to protect platform services and applications.
• Ownership of our key platform security tools and applications, maintaining and enhancing our capabilities for our Cyber position.
• Ensure compliance with relevant regulations and internal policies.

Cost Management and Efficiency:

• Develop and implement cost-effective strategies for platform usage and resource allocation.
• Monitor expenses and identify opportunities to optimise costs.

Risk and Continuity Management:

• Develop and maintain disaster recovery plans and business continuity strategies to      ensure platform availability during disruptions or failures.

Collaboration and Stakeholder Engagement:

• Work closely with development teams, IT, and business leaders to ensure platform alignment with organisational goals.
• Create a culture of continuous improvement and innovation within the team.

 
Talent Development and People Management:

• Support the People team to recruit, attract, and retain top talent in platform engineering and management.
• Lead with honesty and transparency, providing clear, constructive feedback while celebrating achievements. 
• Leverage HiBob to enhance communication, track performance, and ensure timely recognition. 
• Create a culture of accountability and continuous growth through open communication and strong relationship-building.

 
We’re looking for someone with the right mindset, values, and passion for both platforms and people. While technical skills are important, we’re also seeking a leader who truly cares about their team and the impact they make.
You’ll need proven experience in managing platform infrastructure and cloud services, as well as leading technical teams. A deep technical knowledge of cloud computing, platform technologies, and security best practices is essential.
If you're a dynamic leader who excels in building relationships, giving transparent feedback, and driving positive change, we’d love to hear from you.
 Your Benefits 
Flexible working hours and hybrid working options.

• 25 days holiday plus bank holidays.
• Salary Sacrifice Car Scheme 
• Option to purchase 5 additional holiday days
• Competitive salary 
• Udemy License for continuous learning and development
• Bupa Medical Healthcare
• Life assurance (3x basic salary).
• Enhanced Family Leave Policy
• Two volunteering days per year

 
We welcome applications from candidates eager to grow their careers with this role in a culture-focused, collaborative business. Even if you don’t tick all the boxes, we’d still love to hear from you—so please apply anyway!
We are a Circle Back Initiative Employer – we commit to respond to every applicant.