Product Manager

Product Manager
 

We’re looking for people to join the Access family, who share our passion for believing in

better, and who will help us continue to grow.   

Love Work. Love Life. Be You. - is central to our success and how we give our customers the

freedom to do more of what's important to them. 

What does Access offer you?  
We offer a flexible, hybrid working environment where you can balance work and life while
maintaining a strong office team-based culture. We deliver on what we say, taking the
development of our people seriously. We’ll work with you to progress your success plan and
provide opportunities to accelerate your career.  
 
On top of a competitive salary, our standard 25 days holiday (which goes up the longer you’re
with us), and a matched pension scheme, you’ll also be able to choose from a range of benefits
to suit you. We’re an organisation that likes to give back, so you’ll also have one charity day
allocated to support a cause that matters to you.     
 
About you:  
As a Product Manager at Access Legal, you will be responsible for managing and leading your
Legal products, collaborating closely with cross-functional teams to ensure we iteratively deliver
value-driven solutions to our customers. You will engage in all aspects of Product Management,
including Customer Discovery, Product Development, and Launch. In this role, you will work
with a team of Product Managers to integrate products and with multiple product teams and
engineering across Access to ensure that our solutions offer best of breed functionality. This is a
high-impact role where you will influence the future of our offerings, create synergies between
products, and ensure cohesive alignment.
Day-to-day, you will:  
 Product Vision and Strategy: Define, own, and communicate the product strategy and
roadmap, aligning it with company objectives and market trends.
 Roadmap Ownership: Own and communicate the product roadmap, balancing long-
term innovation with short-term business needs. Ensure individual products align with
the broader company strategy and customer goals.
 Product Development: Manage the end-to-end product development process, including
requirements gathering, backlog prioritization, sprint planning, and testing.
 Cross-Product Collaboration: Collaborate with product teams, engineering, design,
marketing, and operations, to build and iterate on product value enhancements. ensuring
seamless user experiences.
 Customer-Centric Development: Act as the voice of the customer, driving product
decisions based on deep customer understanding. Conduct user research, market
analysis, and gather customer feedback to identify needs, pain points, and opportunities
and effectively prioritize enhancements that drive value and enhance user engagement.

 Metrics & Performance: Define and track KPIs and product performance for your
product. Use data-driven insights to measure success and identify areas for
improvement across the product.
 Stakeholder Management: Regularly interface with internal stakeholders (leadership,
sales, marketing, etc.) and external customers to gather feedback, align on priorities,
and drive awareness of the product vision, strategy and roadmap.
 Market Research & Competitive Analysis: Stay updated on industry trends, emerging
technologies, and competitors to ensure the product remains competitive and relevant.
 Leadership: Foster a collaborative culture and lead by example through role modelling
the Access way
 Launch and Go-to-Market: Work closely with sales, marketing and product marketing
teams to help drive impactful go-to-market strategies, ensuring product positioning,
messaging, and marketing materials are aligned with commercial goals and products
meet their intended value and objectives.
Your skills and experiences might also include:   
 Experience: Product Management, preferably within complex SaaS products.
Experience in the Legal market is a plus.
 Customer-Centric: Strong ability to engage with customers, understand their needs, and
translate insights into product value.
 Strategic Thinker: Proven track record of managing product roadmaps and aligning
product strategy with company goals.
 Technical Acumen: Ability to work closely with engineering teams and understand the
technical aspects of SaaS products.
 Commercial Acumen: Experience in successful go-to-market strategies and driving
product growth and high levels of customer retention.
 Analytical Skills: Ability to analyze data, interpret metrics, and drive product decisions
based on data insights.
 Communication Skills: Excellent written and verbal communication, with experience
presenting to stakeholders and collaborating across teams. Building relationships and
bringing ideas to the team and providing good insight on why that would work and why it
will be the best option
What are we all about?  
The Access Group is one of the largest UK-headquartered providers of business management
software to small and mid-sized organisations in the UK, Ireland, USA and Asia Pacific. It helps
more than 100,000 customers across commercial and non-profit sectors become more
productive and efficient. Our products and solutions go beyond providing technology, we
connect the right people with the right data, at the right time, through Access Workspace. 
  
At Access, we are committed to creating a welcoming and inclusive environment where
everyone can thrive. If you're excited about this role, (even if your previous experience
doesn't align perfectly), you might just be the perfect fit for us! We wholeheartedly
believe in equality for all and the transformative power of diversity.   
Why not join our vibrant team where you can love what you do, love how you live, and
most importantly, be authentically you? Let's make a difference together.  

Love Work. Love Life. Be You.