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Enterprise Asset Management Subject Matter Expert
Position Description
CGI is looking for a strong business analyst with asset management expertise to provide Asset Management System support and Maximo support. You will have the opportunity to provide functional support to our customers and identify recommendations for enhancements. We are looking for an analyst with Maximo expertise and strong communication skills who is interesting in joining an exciting team. You will use your knowledge, skills, and abilities to solve client’s challenges and implement innovative solutions. You will use your critical thinking skills to identify opportunities for and implement process improvements and streamline business processes. The ideal business analyst also has strong writing and communication skills and is able to build relationships with both the client stakeholders and their team members.
You will work with multiple client stakeholders, with opportunities to build relationships with net-new customers. You will work closely with business stakeholders to understand their vision and h
This position is located in our Fairfax, VA office; however, a hybrid working model is acceptable.
Your future duties and responsibilities
• Support Maximo Fix Pack, Upgrade, and maintenance projects
• Perform application analysis to review client issues and defects, determining potential solutions and resolution next steps
• Work with key project stakeholders to formulate and communicate opportunities for improvement
• Gather high-level requirements (business & functional) using collaborative, face-to-face workshops with the customers, stakeholders and the development team
• Perform requirements analysis and discovery by analyzing current and to-be processes and recommending improvements
• Support with organizational change management and training for Asset Management Plans (AMPs), Equipment Catalogs and Preventative Management (PM) programs
• Provide training and support to end-users, ensuring they are proficient in using Maximo and understand its capabilities
• Develop and execute test plans to ensure that Maximo configurations and customizations meet business requirements and function as intended
• Support client User Acceptance Testing
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Required qualifications to be successful in this role
• Maximo / Enterprise Asset Management expertise
• Knowledge of asset management best practices and industry standards (e.g., ISO 550001)
• Experience with building client relationships and managing client expectations.
• Experience with business development
• Strategic and Critical Thinking
• Strong analytical and problem-solving skills, with the ability to translate business requirements into technical solutions
• Strong communication (Oral/Written)
• Experience in training and supporting end-users
• Takes ownership of tasks and ability to see task through to completion
• Ability to Multi-Tasking
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