Digital Experience Designer

As a Digital Experience Designer, you will contribute to delivering exceptional digital experiences by supporting the design and implementation of user-centred solutions. Working closely with our design and cross-functional teams, you'll help craft intuitive, engaging, and accessible interfaces and journeys that align with business objectives and user needs. This role offers an exciting opportunity to grow your design skills, collaborate with clients, and be a key part of our innovative Digital Design Team. 

What You'll Do 

Design Expertise: 

• Foundational knowledge of UX/UI principles and methodologies. 

• Hands-on experience with design tools for creating prototypes and design systems. 

• Understanding of Information Architecture, Interaction Design, and Visual Design. 

• Experience with usability testing, user research, and analysis of insights to inform design decisions. 

• Familiarity with workshop facilitation techniques and agile design processes. Assist in user journey mapping, wireframing, and prototyping to support the design process. 

• Develop low-fidelity prototypes and interface designs working independently under the guidance of senior designers. 

• Apply UX/UI frameworks such as Design Thinking and Lean UX to create user-centric solutions. 

User Research & Testing:  

• Support the setup and facilitation of user research workshops, ensuring valuable insights are gathered. 

• Conduct usability testing sessions and synthesize findings to inform design iterations. 

• Collaborate with stakeholders to translate research insights into actionable design improvements. 

Collaboration & Communication: 

• Articulate design concepts and solutions clearly to both internal and client stakeholders. 

• Work within cross-functional teams, contributing to discussions and design solutions. 

• Collaborate with FE and BE developers in design to developer hand over processes – communicating and quality checking what is being built. 

• Prepare client-facing workshop materials using tools such as Miro, Mural, and PowerPoint. 

• Use AI technologies to assist with administrative tasks and for idea generation/innovation. 

Innovation & Business Development: 

• Offer creative ideas in client discussions and internal projects. 

• Support senior team members in design initiatives and client proposals. 

• Contribute to business development activities and bids. 

What We're Looking For

• A proactive and enthusiastic Digital  Hybrid Experience Designer (User Experience, User Interface, User Research) with a passion for creating user-centred designs. 

• Comfortable working across all PA industries including Consumer & Manufacturing, Public Sector, Defence & Security, Energy & Utilities, Financial Services and Transport 

• Strong storytelling and presentation skills to articulate design decisions effectively. 

• Ability to work independently on design tasks while seeking guidance when needed. 

• A keen eye for detail and a willingness to learn and grow within a fast-paced environment. 

• Excellent communication skills and the ability to build strong relationships with both clients and peers. 

• Eagerness to contribute to internal digital design initiatives and stay updated with industry trends.