Tech Project Manager

Role: Tech Project Manager  
Location: London (Oxford Circus)  
Hybrid: 2 days per week in the office  
Reporting to: Chief Operating Officer   
About Monument  
We’re a challenger bank with a bold ambition: to transform the financial experience of   
the mass affluent - an incredibly valuable community that has been underserved for far   
too long.  
We’re inviting the mass affluent to join a growing mindset that believes there’s more to   
wealth than money. And we are dedicated to providing a service experience that leaves   
clients in no doubt that we treat their wealth with the same care, dedication, and   
thoughtfulness as if it were our own.  
“I’m looking for something unrealistic - an organisation that looks after my money as if   
it were their own.”  
Monument Client (ex-Barclays Premier, HNW profile)  
Role  
The Tech Project Manager will play a central role in delivering Monument’s strategic   
technology initiatives, from platform enhancements and automation to new product   
integrations.  
Reporting to the Chief Operating Officer, this role exists to ensure that the right   
projects are delivered at the right pace, with clear ownership and measurable impact.   
You’ll translate business ambition into actionable delivery plans, coordinate teams   
across Technology, Operations, Product, and Compliance, and help drive Monument’s   
evolution as a digital-first bank.  
This role suits someone who blends technical understanding with strong   
organisational discipline, a natural problem-solver who brings structure to complexity,   
energy to collaboration, and clarity to execution.  
Example projects may include cloud infrastructure scaling, API integrations, data   
platform transformation and new vendor onboarding. You’ll also help identify and   
deliver opportunities were automation and AI can drive operational efficiency and   
better client service.   
Finally, this role will be a key contributor to the COO’s delivery agenda, providing   
visibility across the executive team. 
MONUMENT - PUBLIC INFORMATION  
How You’ll Make an Impact  
• Lead the planning, coordination, and execution of multiple technology projects   
across Monument.  
• Act as the bridge between technical and non-technical teams, ensuring   
alignment on goals, scope, and delivery timelines.  
• Develop clear project frameworks defining milestones, dependencies, and   
success criteria to keep initiatives on track and on budget.  
• Support Monument’s digital transformation, working with the CTO, Product, and   
Engineering teams to deliver scalable, cloud-native solutions.  
• Drive process improvement and automation initiatives that enhance operational   
efficiency and client experience.  
• Partner with Risk and Compliance teams to ensure projects meet all regulatory   
and governance standards.  
• Use data and insights to monitor project progress, identify risks early, and   
implement corrective actions proactively.  
• Manage relationships with external vendors and technology partners, ensuring   
smooth delivery and quality outcomes.  
• Champion clarity, transparency, and accountability in every stage of delivery,   
ensuring the leadership team has visibility on progress and impact.  
In your first year, you will:  
• Deliver 2-3 high impact technology projects end-to-end  
• Establish a consistent delivery framework across multiple business   
areas/workstreams  
• Build trusted partnerships with Product, Engineering, Operations and Risk   
teams  
• Identify and deliver automation or tooling improvements that save measurable   
time or cost.   
We’re Looking for Someone Who Is  
• An experienced project manager or delivery lead with a track record of   
successfully managing complex technology projects.  
• Confident working across both business and technical domains, you can   
understand engineering challenges while communicating clearly with   
executives and stakeholders.  
• Skilled in project management frameworks (Agile, Scrum, or hybrid delivery   
models) and experienced using tools like Jira, Confluence, or Notion.  
• Adept at managing multiple initiatives simultaneously, with strong prioritisation   
and time-management skills.  
• An articulate communicator who can influence (senior) stakeholders and inspire   
teams.   
• Technically fluent - familiar with modern technology environments including   
cloud platforms (AWS preferred), APIs, and digital banking systems.
MONUMENT - PUBLIC INFORMATION  
• A natural collaborator who brings clarity and calm to complex, fast-moving   
projects.  
• Curious and forward-thinking, eager to explore how emerging technologies   
(including AI and automation) can improve delivery and efficiency.   
Desirable:  
• Experience in banking, fintech, or other regulated financial services.  
• Familiarity with DevOps principles, CI/CD pipelines and agile engineering   
delivery is beneficial.   
• .  
• Exposure to transformation or migration projects in cloud or data   
environments.  
• Formal certifications (e.g. PMP, PRINCE2, AgilePM) are beneficial but not   
essential.  
Values  
Our culture and values align with our mission to truly understand and offer exceptional   
service to our clients.  
The Monument team are all here because we are passionate about building so much   
more than a bank. We want to be renowned for giving people a service experience that   
leaves them in no doubt that we appreciate what their time and lives are worth.  
We will be known for our integrity, attentiveness, sense of community and innovation.   
We build strong relationships through trust and a keen eye for detail. Our commitment   
and collaboration delivers an attentive and outstanding service offering. All combined   
with our community, both internal and external, our approach to diversity and our   
pursuit for innovation, we will help our clients and colleagues to do more and be more.