Executive Director, Business Strategy – Open Banking

We are seeking a dynamic and talented professional to join our Open Banking Strategic Business Unit (SBU) as the Executive Director of Business Strategy. This role offers the opportunity to shape the long-term business strategy of a new, rapidly growing, revenue-generating business, working closely with senior leaders and cross-functional teams to ensure the highest standards of compliance, transparency, and client service.

As an Executive Director of Business Strategy within Open Banking, you will own the end-to-end strategy for the Open Banking business and drive the execution of strategic planning in close partnership with the leadership. This role serves as a primary strategy representative to the business framing and answering the program’s most critical strategic questions through rigorous analysis, scenario modeling, and executive level communications. Responsibilities include developing executive narratives, assessing policy and market impacts, and guiding leadership decision-making, while shaping the future of our Open Banking platform through your strategic vision and influence.

The Chase Open Banking team is committed to empowering customers to share their financial data securely, safely, and transparently within the open banking ecosystem. Our mission is to deliver market-leading platforms that enable aggregators and direct connectors to securely access customer-permissioned data, while building out a two-sided business model that benefits both customers and commercial partners. We collaborate closely with partners across billing, invoicing, and are developing a self-service developer portal to streamline integration and access. We support our customers’ ability to access their financial data and have full control and visibility in sharing it securely with the apps and companies they choose.

Job Responsibilities

• Own and drive Chase’s Open Banking business strategy ensuring alignment with enterprise priorities, regulatory bodies, and long term growth objectives.

• Lead execution of strategy development for Open Banking including problem framing, hypothesis development, and analytical rigor and delivery of actionable recommendations.

• Serve as the business strategy lead partnering directly with Open Banking executive leadership to identify, prioritize, and answer the program's most critical strategic questions, develop strategic frameworks, decision materials, and executive narratives to support senior level decision making.

• Translate complex business technology and regulatory inputs into clear structured strategy operations with explicit trade-offs and implications. 

• Build and maintain scenario analysis assessing the potential impact of regulatory and policy changes on open banking business models investment priorities and growth trajectories.

• Act as a strategic control owner of Open Banking driving enterprise-wide alignment and ensuring initiatives progress in a coherent, disciplined, and well sequenced manner.

• Partner across Product, Technology, Risk, Legal, Compliance, Finance, And Policy teams to ensure strategy execution remains integrated and enterprise consistent.

• Track progress against strategic objectives, services, risks, and interdependencies and escalate issues with clear recommendations and mitigation paths to provide trusted thought partnership with senior leaders.

Required qualifications, capabilities, and skills 

• 10+ years of experience in corporate strategy management, consulting, internal strategy, or related senior strategic roles within financial services or similarly complex organizations.

• Demonstrated experience driving strategic development and execution in highly regulated financial environments.

• Proven ability to structure ambiguous problems, develop robust analytical frameworks, and deliver clear decision oriented insights.

• Strong experience producing executive level communications, including c-suite presentations board, reading materials, and leadership briefings

• Deep understanding of financial services business models, strategic planning processes, and enterprise governance.

• Exceptional written and verbal communication skills with the ability to engage senior stakeholders through clarity, logic, and presence.

• Track record of effective cross functional leadership and stakeholder management across business technology functions.

• Strong understanding of Open Banking, data access, and related regulatory and industry frameworks.

• Sound judgement, discretion, and decision-making consistent with senior leadership accountability.

• Strong culture leader with a collaborative mindset, teamwork spirit and strong interpersonal skills

• Bachelor’s degree required

Preferred qualifications, capabilities, and skills 

• Advanced degree (e.g., JD, MBA, MPA) strongly preferred

Note: This role requires five days in the office (Mon-Fri) in New York, NY or Wilmington, DE and will not support Hybrid options. Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting.

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.