Testing Analyst

J.P. Morgan Commercial Investment Bank is a global leader in investment and wealth management, serving institutions, high-net-worth individuals, and retail investors worldwide.

As a Testing Analyst within Cross Product Change Services (CPCS) in Securities Services, you will lead functional and regression testing across cross‑business, cross‑functional programs to drive high‑quality delivery and risk reduction. You will design, automate, and execute BDD‑aligned end‑to‑end scenarios, provide accurate effort estimates, and partner with Operations, Product, and Technology to align testing with outcomes and timelines. You will leverage Agile practices, systemic data‑driven reporting, and rigorous defect management to accelerate delivery, enable reliable internal sign‑offs, and support the strategic roll‑out of automated testing solutions.

Job Responsibilities

• Estimate testing effort accurately and communicate progress in daily Scrum ceremonies.
• Document and execute BDD test scenarios and reusable scripts with full traceability.
• Utilize test automation tools to enable efficient E2E execution and broad regression coverage.
• Partner with Operations, Product, and Technology to align scope, data, environments, and acceptance criteria.
• Identify and standardize process improvements; validate and implement enhancements across projects.
• Monitor, triage, and report defects through closure, coordinating re‑testing and root‑cause follow‑ups.
• Validate and present test results with data‑driven reporting to achieve internal sign‑offs.
• Coordinate testing across other LOBs to support transformational programs.
• Adhere to CPCS standards and quality gates to ensure consistent, controlled execution.

Required qualifications, skills, and capabilities

• Financial services functional and regression testing experience across cross‑product initiatives, with strong attention to detail and quality rigor.
• Proficiency with Agile delivery, BDD scenario design, and hands‑on test automation for efficient end‑to‑end execution.
• Strength in defect lifecycle management and systemic, data‑driven reporting for program status, risks, and sign‑offs.
• Excellent communication and stakeholder management across Operations, Product, Technology, senior leaders, and clients; proficiency in Microsoft Word, Excel, and PowerPoint.

Preferred qualifications, skills, and capabilities

• Working knowledge of capital markets and Securities Services domains (e.g., custody, fund accounting, middle office, collateral, liquidity).
• Familiarity with Tableau, Alteryx, QlikView, and Xceptor for insights and test reporting.
• Project or Agile methodology certification and experience supporting enterprise change and evolving environments.
• Team coordination across global programs and time zones, comfort escalating issues to senior stakeholders, and understanding of risk/controls and audit‑ready documentation.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.