Why this job matters
The nature of delivery will be bespoke Network, IT and voice solutions for Business Customers. You'll be directly engaging with customers at in leadership roles (i.e. IT Manager, Programme Manager etc.) and be viewed by them as leading significant pieces of delivery that are highly visible and recognisable. In this respect what you and your team deliver and the behaviours the collective team exhibit will shape customer experience. As a leader in the professional community of Project and Programme Managers you will be expected to promote and shape project management methods / tools. In addition you will be expected to ensure that your team conforms with governance / standards set out by the PMO (or contract where mandated).
What you'll be doing
• Works with an integrated team in the delivery of end-to-end projects contributing to commercial benefit, deliver on time, within budget and to agreed quality criteria from conception through to market launch and transition into operations.
• Monitors issue escalations, project risks, dependencies and project changes, ensuring timely intervention and communication to stakeholders.
• Contributes to the development, documentation and implementation of projects/ programmes and change initiatives in line with BT Group policies and strategies, defining and maintaining realistic project plans and monitoring project finances and progress against agreed quality and performance criteria.
• Defines, documents and executes smaller or less complex projects/ programmes, agreeing and reviewing project approach, engagement and communications plans, and quality and performance criteria with project partners.
• Champions, continuously develops and shares with team knowledge on emerging trends and changes in Project/Programme Management & PMO, e.g., agile methodologies such as LEAN, Six Sigma.
• Mentors other Project/Programme Management & PMO professionals, helping to improve the team's abilities by acting as a technical resources
• Influences stakeholders inside and if required outside of BT Group: work collaboratively with business unit partners and corporate support teams to drive strategy execution and partner on segment or functional strategy projects.
• Proactively identifies and manages risk through regular assessment and diligent execution of controls and mitigations, proactively raising any concerns.
• Ensures commercial obligations, risks and interdependencies defined within external delivery contracts are applied to their projects/programmes and operates the project/programme governance to manage those elements.
What we would like to see on your CV
• Commercially and financially astute and able to seize opportunities to improve profit or new business.
• Great stakeholder management skills. Ability to work with multiple internal and
• external partners to deliver great outcomes for our customers and business. Negotiation, communication and decision-making skills.

• Ability to interpret Commercial Contracts and identify area of risk / opportunity. • Ability to build a culture of continuous learning and development and mutual support. • Experience as a Project Manager, delivering complex solutions. The value of delivery (Not contract) will typically have been between £5 Million and £20 Million but this should not be viewed as the deciding dimension of this role versus others.
• Experience of delivering a broad range of IT and network technology. Ideally this should be in a range of industry sectors.
• Expected to have attained an advanced project management qualification - Prince 2 Practitioner, MSP, APM RPP etc.

Benefits
Experience of producing accurate and timely management information to support decision making.
• Competitive salary
• 10% on target bonus
• 25 days annual leave, plus bank holidays
• Pension scheme (5% from you, 10% from BT)
• Flexible benefits
• Employee discounts (50% off EE for you, 30% off EE for friends & family and discounted BT broadband & TV)
• Flexible Working - This role offers a 3 together, 2 wherever working model
About us
BT is part of BT Group, along with EE, Openreach, and Plusnet.
Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding. We value diversity and celebrate difference. As Philip Jansen, our CEO, says 'We embed diversity and inclusion into everything that we do. It's fundamental to our purpose: we connect for good.'
We all stick to the same values: Personal, Simple, and Brilliant. From day one, you'll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won't be alone: we'll be there with help and support, learning and development.
This is your chance to make a real difference to the world: to be part of the digital transformation of countless lives and businesses. Grab it.