Senior Technical Program/Project Manager – NEXUS PMO

Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)

Job Summary

Responsible for managing complex projects through entire project lifecycle (inception, design, development, integration and test, trial and deployment). Act as a liaison with appropriate company personnel and vendors to ensure project compliance to standards, coordinate multiple complex high priority tasks. Assure feature and functionality and performance metrics requirements are defined. Initiate, facilitate and monitor specific inter/intra-departmental project progress and performance to assure quality and on time delivery. Ensure milestone dates are met. Monitor risks during various stages of the project and escalate issues to the appropriate level of management. Maintain project status reports on projects. Create and manage contingency plans for projects. Estimate and manage budgets. Evaluate impact change request against communicated timelines. Integrates knowledge of business and functional priorities. Acts as a key contributor in a complex and crucial environment. May lead teams or projects and shares expertise.

Job Description

*This position is unable to provide work authorization sponsorship or immigration support now or in the future.*

About the Team/Role:

The Technology + Product (T+P) organization at Comcast operates at the cutting edge of media and technology. Within T+P, the Comcast Network and CONNECTivity (CONNECT) organization is a highly agile, fast-paced group focused on building and operating the most reliable, high-performance access network in the industry. This role offers candidates the opportunity to grow their careers, collaborate across teams, and contribute to strategic initiatives that shape the future of connectivity.

The NEXUS PMO is seeking a Senior Technical Program/Project Manager to play a key leadership role within our team. This position will lead complex, high‑visibility, and cross‑functional initiatives that directly support Comcast’s network modernization, resiliency, and program delivery objectives. This person will serve as a strategic partner to engineering, product, architecture, and leadership teams ensuring alignment, clarity, and execution across large, multi‑team programs.

This individual will also help shape and mature our delivery practices, coach other PMO team members, and represent the PMO in executive‑level discussions.

What You’ll Do:

• Lead end‑to‑end delivery of large‑scale, cross‑functional technical programs from inception through completion.
• Drive program strategy, structure, governance, and reporting for high‑impact initiatives.
• Partner with engineering to define scope, sequencing, and technical approaches.
• Facilitate program‑level dependency management, risk mitigation, and escalation workflows.
• Build strong, trusted relationships across engineering, network operations, product, and tooling teams.
• Organize and lead cross‑functional working sessions to ensure alignment, clarify requirements, and remove blockers.
• Translate business and user needs into actionable delivery plans and technical requirements.
• Lead prioritization and backlog planning sessions with cross‑functional partners and senior leaders.
• Develop and manage integrated project plans, delivery timelines, and critical path analysis.
• Ensure alignment with the Architecture Review Board (ARB), or any required governance processes.
• Provide clear, concise, and proactive communication tailored to all audiences, including senior leadership.
• Prepare and deliver executive‑level program updates, dashboards, and readouts.
• Ensure all stakeholders understand status, decisions, risks, tradeoffs, and mitigation plans.
• Serve as a senior within the PMO, helping establish best practices, delivery standards, and operating mechanisms.
• Mentor TPM3s and TPM2s, providing coaching on planning, communication, and stakeholder management.
• Model strong leadership behaviors, accountability, and collaboration.

Skills & Requirements We’re Looking For:

• 8+ years of progressive experience in technical program or project management, ideally within telecom, networking, or infrastructure.
• Proven success leading complex, multi‑team programs with significant business impact and multiple interdependencies.
• Strong ability to turn ambiguous or evolving requirements into clear, structured delivery plans.
• Exceptional communication, facilitation, prioritization, and conflict‑resolution skills.
• Demonstrated ability to influence across organizational boundaries and drive alignment without formal authority.
• Experience guiding teams through change, new processes, and evolving operating models in fast‑paced environments.
• Background in distributed access architectures, network transformation, or large‑scale telecom infrastructure delivery.
• Experience serving as a product owner/partner for internal tooling or platform enhancements.
• Bachelor’s degree in Engineering, Computer Science, or related technical field (Master’s preferred).
• Relevant certifications such as PMP, SAFe, Agile, or Program Management.

Desired Tools & Technologies:

• Project tools: MS Teams, PowerPoint, Excel, SharePoint, Visio, Confluence, Smartsheet’s
• Portfolio & workflow tools: Century, Modular Workflow, Bom Tool, CCOM, CIFA/Oracle
• Network infrastructure tools: Blue Planet/Don River, dcTrack, FileMaker, CLIPS
• Familiarity with automation, orchestration, or network transformation tooling is a plus

Key Soft Skills:

• Strong organizational awareness and ability to bring clarity to complex environments.
• Confident communicator with the ability to tailor messages to technical and executive stakeholders.
• Collaborative, and comfortable driving alignment across diverse teams.
• High situational awareness: able to anticipate issues and proactively resolve them.

About Our Perks & Benefits:

We are determined to create an environment where our employees feel valued, understand our business goals, and are motivated.

Here's a look at just some of the perks and benefits we make available to our US-based employees:

• Medical & Dental
• 401(k) Savings Plan
• Generous paid time off
• Life Milestones - from adoption assistance, childcare resources, pet insurance, and more, Comcast supports you at all life stages.
• Courtesy Services - We offer all full-time employees in serviceable areas free digital TV and internet.
• Discount tickets for Universal Resorts, including theme park tickets and onsite hotel rooms.

Learn more at https://jobs.comcast.com/benefits

Reasonable Accommodation

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request an accommodation.

Disclaimer:

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Job Profile: Technical Project Manager 4, Project Management

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Leadership; Program Management; Project Management; Communication; Cross-Functional Teamwork

Salary:

Primary Location Pay Range: $117,950.19 - $176,925.29

Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

7-10 Years