Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Job Summary
This role involves using advanced analytics and business intelligence to support credit risk management initiatives. It requires collaboration across departments to gather, analyze, and model data from multiple sources to identify trends, optimize business processes, and reduce credit risk. The role delivers actionable insights that inform strategic decisions, enhance customer experience, and improve operational effectiveness. With extensive expertise in data analysis and credit risk management, this position also sets priorities and serves as a subject matter expert resource for less-experienced colleagues.
Job Description
Core Responsibilities
- Work together with our support teams to understand their data and analytical needs to develop technical requirements for analytics and credit risk initiatives.
- Promote a culture of data-driven decision-making, intellectual curiosity, and collaboration within the organization.
- Keep up to date with emerging trends in analytics, machine learning, and early credit risk detection, and apply innovative techniques to address business challenges.
- Retrieve, analyze, and summarize large and complex datasets from platforms including Teradata, SQL Server, Hadoop, Tableau, and AWS.
- Conduct exploratory data analysis, hypothesis testing, and predictive modeling to identify key business drivers and assess risk behaviors.
- Design and implement frameworks for impact measurement, A/B testing, customer segmentation, and cross-selling strategies.
- Extract signals and patterns from data to identify potential risks and recommend mitigation strategies.
- Develop forecasting models for sales, demand, and other key metrics, and monitor the success of credit risk initiatives.
- Serve as the main point of contact for group initiatives, providing status updates to senior management and facilitating communication among cross-functional teams, including Tech Operations, Customer Operations, Sales, Product Management, Marketing, Finance, and Legal.
- Translate business problems and complex technical or analytical issues for diverse audiences.
- Develop and deliver engaging presentations using a variety of tools and platforms.
- Present findings through well-structured narratives and compelling data visualizations that are tailored for senior management and decision-makers.
- Serve as the subject matter expert on credit orchestration development, ensuring a thorough understanding of their functionality, usage, and technical requirements.
- Manage high workloads while proactively identifying obstacles, anticipating future needs, and developing actionable plans.
- Exercise independent judgment and discretion in significant matters regularly.
- Perform additional duties and responsibilities as assigned, including managing credit escalations.
Employees at all levels are expected to:
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff - be enthusiastic learners, users, and advocates of our game-changing technology, products, and services, especially our digital tools and experiences.
- Win as a team - make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs, and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Support a culture of inclusion in how you work and lead.
- Do what's right for each other, our customers, investors, and our communities.
Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications.
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Skills:
Data Engineering; Business Acumen; Advanced Analytics; Credit Evaluation; Project Management; Strategic Thinking; Executive Communications
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
5-7 Years
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