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hackajob is partnering with Optum UK to fill this position. Create a profile to be automatically considered for this role—and others that match your experience.
Here at Optum, we have a brilliant opportunity for a Senior User Researcher to join our highly capable and talented EMIS-X Analytics Product Experience & Design team on a day rate contract basis.
Working remotely, you will take a proactive approach reimagining our core products and innovating to create new solutions that significantly improve patient outcomes.
We are looking for a Senior User Researcher with extensive experience utilising a range of research methodologies within the research and life sciences or healthcare industry that will steer the development of our health technology products. Collaboration is key at Optum; you will work with cross-functional teams and lead on multiple projects.
At Optum, we embrace new ideas and innovative solutions, and we want you to bring your knowledge and expertise to this highly valued User Researcher team. You will play a significant part in defining our internal research capability and identify the tools, processes and methodologies needed to support EMIS products that are shaping the next evolutionary stage in health technology.
Please note this is an inside IR35 day rate contract until the end of December 2025 and whilst this is a remote working role, there will be a requirement to travel to the office on a monthly basis.
What you’ll do:
As a Senior User Researcher at Optum, we will be looking for you to lead, design and conduct research studies throughout the product lifecycle. Utilising a variety of research methodologies, you will guide stakeholders in the right approach to address their questions. You will be instrumental in ensuring that our users are positioned at the centre of all transformational activities and championed across the wider organisation.
We’re looking for collaborators who will promote and create a culture of user centred and evidence based approach to product and service design. As a Senior User Researcher, you will help foster an innovative UX research approach across the organisation.
Other key responsibilities and accountabilities will include;
Who you’ll be
We need you to be an experienced User Researcher with a passion for leading, designing and running a broad range of research methodologies across various stages of the product development cycle. We are looking for Senior User Researchers with experience in completing methodologies within the Research and Life Sciences or Healthcare industry.
Collaboration is essential; you will be able to demonstrate previous experience of assisting team members to adopt a wide range of user research methods including generative research and usability testing. With a growth mindset, you will have the ability to think creatively around how to use business insights and mix research methods to help identify the root cause of user pain points.
Technical skills we are looking for you to demonstrate include;
About Us
Optum is a global organisation that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
Equality, Diversity, and Inclusion
At Optum, we are committed to providing an inclusive, equitable culture where people feel able to bring their whole selves to work and to reach their full potential. This is a foundation stone of Optum, anchoring the employee cycle from recruitment through to ongoing personal development and genuine, continuous two-way employee engagement, supported by our company values which determine everything we do.
Optum is an equal opportunities employer, and we welcome applications from all suitably qualified candidates regardless of race, colour, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, protected veteran status, or other characteristics protected by applicable law. We will always work to accommodate individual needs during your application journey. If you require any adjustments, please advise the talent team.
hackajob is partnering with Optum UK to fill this position. Create a profile to be automatically considered for this role—and others that match your experience.