PIM SME

Kingfisher is a group made up of more than 74,000 passionate employees who bring the company and all our brands to life: Brico Depot, Castorama, Screwfix, B&Q, and Koctas.
It's true, we are numerous, and we aim to become even bigger and better. We want to become the leader in the home improvement market and develop the largest community of DIY enthusiasts in the world. And that's where you come in.
At Kingfisher, our customers come from all walks of life, and so do we. We want to ensure that all colleagues, future colleagues, and candidates at Kingfisher are treated equally, regardless of their age, gender, family situation, color, background, culture, beliefs, political opinion, disability, gender identity, sexual orientation, or any other aspect of identity.
We are open to flexibility regarding organization work. That is why we offer our employees the option to work from home (according to the terms of the current agreement).

As a PIM Subject Matter Expert, you will help Kingfisher deliver high‑quality product data that supports our purpose: Better Homes, Better Lives, For Everyone. You will shape the technical setup and ongoing development of our Product Information Management (PIM) systems so colleagues and customers get accurate, timely product information across all channels. Your work will improve how our teams collect, manage, and use product data, enabling better decisions and better experiences. 

• Deliver user acceptance testing (UAT) for new PIM developments and integrated systems.

• Create user guides, training materials, and deliver training to support new enhancements.

• Analyse business challenges and contribute to requirements that improve the customer experience.

• Investigate and resolve issues impacting PIM users, working with Data Business Support as needed.

• Communicate risks, requirements, and mitigation plans clearly and proactively. Support consistent PIM governance, ways of working, and continuous improvement across channels.

• Collaborate with PIM specialists and stakeholders across the Group to deliver high‑quality outcomes.

 

• Experience as a STEP PIM user with strong understanding of PIM processes and system capabilities.
• Knowledge of STEP Workbench configuration, JavaScript, and STEP API.
• Strong analytical and problem‑solving skills with high attention to detail.
• Confident communicator who can engage at all levels and deliver effective training.
• Ability to work under pressure, adapt to shifting priorities, and manage deadlines in a fast‑changing environment.

• Be Customer Focused– constantly improving our customers’ experience 
  We listen to our customers and colleagues 
  We innovate products and experiences to stay ahead 
• Be Human – leading with purpose, humanity and care
  We do the right thing 
  We invest in our people and build great teams 
• Be Curious – thrive on learning, thinking beyond the obvious
  We focus externally, globally and build the long term 
  We experiment and share our learnings 
• Be Agile – building trust and empowering people to work with agility
  We act with pace, not perfection, role modelling 80/20 
  We take risks, fail fast and adapt quickly 
• Be Inclusive – inspiring diverse teams to achieve together
  We celebrate difference as a strength 
  We collaborate, breaking down silos 
• Be Accountable – owning the plan, delivering results and growth
  We focus on performance outcomes 
  We prioritise and simplify for others                                                                                                                                                                                                                                                                                                                                At Kingfisher, we value the perspectives that any new team members bring, and we want to hear from you. We encourage you to apply even if you don’t feel you meet 100% of the requirements. In return, we offer an inclusive environment where what you can achieve is limited only by your imagination. We encourage new ideas, support experimentation, and strive to build an environment where everyone can be their best self.  We also offer a competitive benefits package and plenty of opportunities to stretch and grow your career. Interested? Great — apply now and help us to Power the Possible. 
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