Content Design Vice President - Operating Model Enablement

Be the voice and storytelling engine that turns complex product, data, and agility work into crisp, executive-ready narratives—across digital experiences and senior leadership communications.

As a Vice President of Content Design in the Agility Centre of Enablement, you will shape clear, compelling narratives for both digital products and senior leaders—translating complex product, data, and agility work into executive ready stories and high-quality communication assets. You will elevate the standard of internal communications through strong design craft, PowerPoint storytelling, and reusable patterns, operating as a trusted partner within an internal product and agility consultancy. 

Job Responsibilities 

• Own executive-ready storytelling and deck craft 
• Develop and implement content design strategies for multiple components of a product or a series of small products, ensure alignment with business requirements and user experience goals 
• Building reusable templates and raising the bar of communications for the whole team. 
• Facilitate end-to-end discovery workshops with designers to gain a better understanding of the underlying narrative and optimal content architecture required to make the product intuitive and highly usable 
• Use content models and taxonomies to design, structure and organize digital content to effectively guide customers through the experience and simplify complex technical concepts 
• Collaborate with cross-product teams to develop consistent voice and narrative structures across products and services 
• Champion inclusive language for a diverse audience, ensure seamless, positive interactions throughout the customer journey 

Required qualifications, capabilities, and skills 

• 5+ years of experience or equivalent expertise in content design, editing, writing, strategy, process, and architecture, focusing on digital products and platforms 
• Strong information design + editorial judgement: 
• Advanced PowerPoint / presentation design mastery, including executive deck structuring, slide composition, and visual hierarchy; 
• Ability to design effective content architecture, organizing and structuring content for enhanced user experience and easy navigation within products or websites 
• Deep expertise in written and verbal storytelling, crafting clear, engaging content that effectively clarifies complex concepts for diverse audiences, adhering to industry standards and best practices 
• Extensive experience facilitating workshops for product and experience design, creating compelling content journeys 
• Advanced technical literacy and deep understanding of content platforms and their impact on user experience 

Preferred qualifications, capabilities, and skills 

• Proficiency in Canva and Adobe Creative Suite 

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.