Sort Centre Supervisor

Position: Sort Centre Supervisor

Contract Type: Permanent – 40 hours

Location: Ryton

Shift: Days / Mon - Fri

Join the UK’s premier parcel delivery company

What you’ll do:

Oversee and supervise processes and procedures within the Sort Centre daily

Manage and lead a large team, ensuring performance and efficiencies are in place and are maintained daily 

Communicate effectively and involve team in quality improvement groups to drive efficiencies  

Daily financial activities required for office performance, budgets and manpower planning requirements

Ensure all quality checks are carried out in line with company process and procedures 

Adopt a professional and courteous manner at all times when dealing with staff, customers and visitors 

Maintain good housekeeping in line with H&S controls 

Ensure all reports are emailed to relevant parties daily 

Ensure all administrative roles are carried out and files are kept tidy and up to date 

Support the International operation and cover relevant duties 

Key Role Responsibilities:

Ensure manpower planning is managed in line with forecast and daily arrivals 

Ensure appropriate equipment is maintained and any issues are reported using the correct processed in line with company policy 

Collect all evidence of non-compliance in line with RM guidelines and report it to the Sort Centre Manager as well as follow the DQR process 

Ensure correct Operating Methods and Practices are in place and are supervised.

Comply with all Health & Safety policies and procedures as stated in the employee handbook/displayed at the location and in accordance of Company SOMs 

Cover and manage remedial charges process daily to ensure charges are raised and documentation is forwarded to the correct departments for invoicing 

Carry out duties as requested by SC Manager in line with Business needs 

Identify training