Product Designer

Role: Product Designer 
Location: London (Oxford Circus)
Hybrid: 2 days per week in the office

About Monument

We’re a challenger bank with a bold ambition: to transform the financial experience of the mass affluent - an incredibly valuable community that has been underserved for far too long.

We’re inviting the mass affluent to join a growing mindset that believes there’s more to wealth than money. And we are dedicated to providing a service experience that leaves clients in no doubt that we treat their wealth with the same care, dedication, and thoughtfulness as if it were our own.

“I’m looking for something unrealistic - an organisation that looks after my money as if it were their own.”
Monument Client (ex-Barclays Premier, HNW profile)

THE OPPORTUNITY

You’ll be the driving force for Product Design for one of our key strategic frontiers (Savings, Investments, or 360 Net Worth) where you’ll have the mandate and autonomy to design, test, and launch new products that helps clients grow their money with the same care and intelligence they put into earning it. You’ll move fast, experiment openly, and shape a billion-pound business line.

ABOUT THE FRONTIERS:

You’ll lead design for one of the three frontiers which will be discussed in more detail in the interview process:

• Savings: Evolve our existing Savings proposition to 5x deposits and clients by end of 2030.
• Investments: Build an entirely new investment experience for the mass affluent.
• 360 Net Worth: Build the next generation of wealth, helping clients understand where they are today, plan for tomorrow and execute with confidence.

WHAT YOU’LL DO

• Lead Design within a Frontier. Work with a Product Lead to define the Frontier strategy, drive the research, design delightful experiences and work closely with engineers to execute on your vision.
• Move with purpose. Build, test, and iterate quickly using live data and client feedback. You’ll prove what works, and sunset what doesn’t.
• Collaborate deeply. Partner with Product, Engineering, and Compliance to build products that blends trust, sophistication, and simplicity.
• Simplify the complex. Translate complex products into intuitive, emotionally resonant experiences. Clarity is your competitive advantage.
• Operate with evidence. Let data and customer outcomes shape every decision. Learn publicly, adjust fast.
• Scale intelligently. Use AI-enabled tools to accelerate experimentation, automate non-core work, and amplify insight and creativity.
• Be part of a small, high-impact design team working across frontiers. You’ll share ideas, learnings, and raise the bar together.

THE MINDSET

We don’t look for traditional designers. We look for designers who thrive on autonomy, ownership, and evidence.

You’ll fit if you naturally:

• Leverage AI: Your workflow uses AI to explore ideas, test faster, and ship better products.
• Obsess Over Craft: You care deeply about every word, pixel and interaction.
• Sweat the Details: You ship fast but never sloppy. Quality is your default.
• Act with Bias to Action: You show progress through product, not Figma files.
• Own Radically: You take full responsibility for outcomes, from idea to impact.
• Think Systemically: You connect research, data, design, and technology to create end-to-end solutions.
• Learn Constantly: You know half your assumptions will be wrong, and you love proving which half.

WHAT YOU’LL BRING

• Full-stack design skills across concept, research, interaction design and polish.
• Product experience in wealth or fintech, ideally in 0–1 environments.
• Deep understanding of behavioural psychology to design for how people think, decide, and act.
• Experience with both success and failure. You’ve seen what works, what breaks, and how to recover fast.
• Hypothesis-led approach. You start with a belief, test it, and let evidence guide your next move.
• Comfort with AI, data analytics, and experimentation frameworks.

WHAT'S IN IT FOR YOU

Apply because you want to:

• Build products that directly drive the bank’s growth and long-term success.
• Work with bright, curious builders who love shipping and learning.
• Move from idea to experiment in days, not months.
• Be trusted with autonomy and backed with meaningful funding.
• See your work tested by real clients and scaled globally if it wins.
• Work at a design-led company where design is core to every decision.

VALUES

Our culture and values align with our mission to truly understand and offer exceptional service to our clients.

The Monument team are all here because we are passionate about building so much more than a bank. We want to be renowned for giving people a service experience that leaves them in no doubt that we appreciate what their time and lives are worth.

We will be known for our integrity, attentiveness, sense of community and innovation. We build strong relationships through trust and a keen eye for detail. Our commitment and collaboration delivers an attentive and outstanding service offering. All combined with our community, both internal and external, our approach to diversity and our pursuit for innovation, we will help our clients and colleagues to do more and be more.