Sr Director of Architecture-ServiceNow

If you are ready to lead the way in technology innovation at JPMorganChase, we’ve got an exciting opportunity for a technology leader like you to make a real difference in the industry.

As a Senior Director of Architecture at JPMorganChase within the Digital Workflows Product Line, you lead across multiple areas, manage the activities of multiple departments, and collaborate across both business and technical domains in the Architecture function to execute critical initiatives of the function. Your expertise is applied cross-functionally to drive the adoption and implementation of technical methods within various teams and aid the firm in remaining at the forefront of industry trends, best practices, and technological advances.

Job responsibilities

• Leads multiple architecture and process implementations across departments to achieve firmwide architecture objectives
• Directly manages multiple areas with strategic transactional focus
• Provides leadership and high-level direction to teams while frequently overseeing employee populations across multiple platforms, divisions, and lines of business
• Acts as the primary interface with senior leaders, stakeholders, and executives while driving consensus across competing objectives
• Manages multiple stakeholders, complex projects, and large cross-product collaborations
• Champions the firm’s culture of diversity, opportunity, inclusion, and respect

Required qualifications, capabilities, and skills

• 10+ years of experience in Enterprise / Solution architecture in development and or infrastructure organizations
• ServiceNow advanced certifications (CTA, CMA, etc.)
• Java, Database, Data Warehouse experience
• Ability to “think big” and challenge conventional wisdom regarding technology refresh and hype
• Strong leadership and negotiation skills with business and technical groups
• Demonstrated ability to build consensus among many stakeholders
• Comfortable with ambiguity and willing to take principled bets on new technology
• Deep understanding of cloud technologies, services and solutions
• Experience working within a large global organizations 
• Experience in managing delivery of complex technology solutions

 Preferred qualifications, capabilities, and skills

• Experience working at code level
• Exceptional organizational skills with high attention to detail
• Experience of working in a matrix management model, utilizing virtual teams
• Excellent communicator at all levels of the organization
• Ability to forge strong relationships and build a wide network throughout the firm

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Our Global Technology Infrastructure group is a team of innovators who love technology as much as you do. Together, you’ll use a disciplined, innovative and a business focused approach to develop a wide variety of high-quality products and solutions. You’ll work in a stable, resilient and secure operating environment where you—and the products you deliver—will thrive.

High Risk Roles (HRR) are sensitive roles within the technology organization that require high assurance of the integrity of staff by virtue of 1) sensitive cybersecurity and technology functions they perform within systems or 2) information they receive regarding sensitive cybersecurity or technology matters. Users in these roles are subject to enhanced pre-hire screening which includes both criminal and credit background checks (as allowed by law). The enhanced screening will need to be successfully completed prior to commencing employment or assignment.