Technical Operations Team Administrator

Some of your responsibilities will include:

• Reporting: Manage reporting deliverables to a strict timetable. Tracking the status of reports sent.

• Documentation and Reporting: Prepare and maintain technical documentation, reports, user guides, training decks, and presentations. Organize and update internal databases and files.

• Onboarding and Offboarding: Assist with the onboarding process for new staff, including setting up access credentials. Manage the offboarding process for departing employees.

• UAT Testing: Assist the team with UAT testing for updates to software.

• Data Audits: Run routine reconciliation checks to ensure that integrations haven’t failed.

• Manage staff training: Help configure the training tools to ensure the correct technical training programs are being rolled out to the right staff.

Working from within our Mumbai office, you’ll be a proactive problem-solver with a keen eye for detail. You’ll act as the go-to person for the team, bridging the gap between technical requirements and administrative execution.

A successful candidate will have: 

• Proven experience as an administrator, project coordinator, or similar role, preferably in a technical or IT environment.

• Exceptional organizational skills and the ability to manage multiple priorities simultaneously.

• Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace.

• Excellent written and verbal communication skills.

• High level of attention to detail and accuracy.

• Ability to work independently and as part of a team.

• A proactive and positive attitude with a strong sense of ownership and responsibility.

• Need a relevant degree

• Need a minimum of 6 years work experience