Retention & Archival Professional

Recruiter: Sowmya Reddy

Hiring Manager: Glenn Matheson

Career Grade: E

Internal Closing Date: 8th April, 26

About the role

Our Data and AI vision is to reinvent BT Group as the market leader in AI-powered connectivity, solutions and services, helping businesses, public sector communities and society improve the way they live and work. We’ll do this by building foundations to strengthen our core platform, while keeping ethics and delivery at the core and, by harnessing data and AI to reinvent BT Group, solve business and customer problems and drive value through innovation. Underpinning the success of the strategy are our people, using our collective expertise in Data and AI to partner with the organization and drive a data-led culture.  

What you’ll be doing

• Support the implementation of BT’s Data Retention & Archival framework, ensuring data is stored, archived, or deleted per regulatory and business requirements.
• Assist in monitoring data retention schedules, ensuring compliance with data lifecycle policies.
• Help document and maintain retention policies, working with Legal & Compliance teams to align policies with regulatory requirements.
• Conduct audits and data lifecycle reviews, ensuring data is managed according to governance controls.
• Assist in maintaining governance tooling for data retention (e.g., tracking retention schedules in enterprise data platforms).
• Generate compliance reports and dashboards, providing insights into data retention and archival adherence.
• Support automation efforts, helping implement automated retention enforcement across systems.
• Engage with business units, providing guidance on data retention best practices and ensuring compliance with established frameworks.

Essential Skills / Experience

Functional Knowledge & Technical Skills

• Basic understanding of data governance, data retention policies, and archival best practices.
• Familiarity with GDPR, DORA, Ofcom regulations related to data lifecycle management.
• Ability to track and report on compliance metrics for data retention & archival.
• Experience working with data management tools (e.g., Excel, Power BI, or governance tooling such as Collibra, Ab Initio).

Business Expertise

• Understanding of risk management and compliance frameworks in large enterprises.
• Ability to interpret retention requirements and apply them to data lifecycle workflows.

Desirable Skills / Experience

Leadership & Interpersonal Skills

• Strong attention to detail, ensuring data retention policies are properly documented and monitored.
• Ability to work collaboratively across Legal, Compliance, and Data Management teams.
• Good communication skills, ensuring retention policies are clearly explained to business users.

Experience we would desire

• 2-4 years of experience in Data Governance, Compliance, or Data Management roles.
• Exposure to data retention, archival frameworks, and risk compliance in enterprise environments.
• Knowledge of data lifecycle policies, metadata management, and data classification.
• Experience working with regulatory requirements and audit processes related to data storage and deletion.
• Experience in Microsoft Excel, Power BI, or other reporting tools for compliance tracking.

BT Group is the UK’s leading communications group and the holding company behind some of the country’s most recognised brands – including BT, EE, Openreach and Plusnet. Our purpose is as simple as it is ambitious: we connect for good. Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers. 

BT Group’s role is about setting direction, unlocking value and creating the conditions for our brands and businesses to thrive.

Having come through the most capital-intensive phase of our fibre investment, our focus now is on what comes next – simplifying how we operate, using technology and AI to work smarter, and organising ourselves to serve customers better and grow sustainably. Group teams shape strategy, policy, brand, capital allocation and transformation, helping the whole organisation perform at its best.

We have a singular culture that unites all our people: we are customer-first challengers, who are committed, clear and connected. These behaviours unite us as one team to deliver for our colleagues, our customers, our stakeholders and the country. Joining BT Group means working at the heart of a business that matters to the UK, with the opportunity to shape decisions, influence outcomes and help set the future course of one of the country’s most important companies.