Data Operations Analyst

We welcome you to join one of the world’s top five most admired and prominent companies. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. Come join us to be the best financial services company in the world which is formed to foster a creative, inclusive work environment that always values employees’ personal and professional development. 

As a Data Operations Analyst within JPMorganChase, you will play a crucial role in our fund servicing operations. Your primary focus will be on executing routine transactions and collaborating with various teams. You will also apply your knowledge of fund servicing to ensure smooth operations, while also identifying opportunities for process improvements. Your emotional intelligence will help you build strong relationships and influence better outcomes. This role is an excellent opportunity to develop your skills and contribute to our team's success.  

Job responsibilities  

• Provide technical support for financial reporting systems and vendor tools to ensure accurate, efficient report generation.
• Prepare financial statements and reports in accordance with GAAP and regulatory requirements.
• Partner with finance and accounting teams to diagnose and resolve technical issues impacting financial reporting.
• Analyze data to identify trends, variances, and improvement opportunities in reporting processes.
• Maintain clear documentation of reporting procedures, controls, and technical specifications.
• Support implementations and upgrades of financial reporting systems, including testing and change management.
• Train and support team members on reporting tools, processes, and best practices.
• Monitor compliance with internal controls and policies related to financial reporting.
• Assist with audit readiness and provide support to external auditors as needed.
• Execute routine fund servicing transactions with accuracy, while coordinating with operations to streamline processes and improve efficiency.
• Strengthen platform resilience by advancing cybersecurity practices, applying active listening to understand client needs, and contributing to continuous improvement using innovation and design thinking.

Required qualifications, capabilities, and skills  

• Bachelor’s or Master’s degree in Accounting, Finance, Engineering, or a related field.
• Minimum 5 years of experience in financial reporting or technical support roles.
• Strong understanding of GAAP and IFRS financial reporting standards.
• Proficiency with financial reporting software and tools (e.g., SAP, Oracle, Confluence-Unity, DFIN Arc).
• Basic coding knowledge to support tooling, automation, and troubleshooting.
• Excellent analytical and problem-solving skills; strong attention to detail and accuracy.
• Ability to analyze financial data, identify trends/variances, and generate decision-useful insights.
• Strong analytical skills to troubleshoot and resolve technical issues in financial reporting systems.
• Clear communication of complex financial information to non-financial stakeholders; effective teamwork and collaboration.
• Baseline knowledge of fund servicing operations, including routine transaction execution and process improvement.
• Demonstrated active listening and questioning techniques with clients; experience driving continuous improvement using innovation and design thinking to enhance operational efficiency.

Preferred qualifications, capabilities, and skills  

• Experience with data analysis and reporting tools (e.g., Excel, Power BI) is a plus.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.