Program Manager CDU Support

JOB DESCRIPTION

Chase Auto is seeking a Vice President-level candidate to serve as Program Manager supporting the newly created Credit Decision Unit(CDU). Working cross-functionally, the role will create and manage a backlog of initiatives for development of new products & features serving the needs of our customers. 

As the program management lead within the Credit Decision Unit, you will ensure the right operating model, program structure, and management routines are in place to continually groom initiatives and then move them to product analysts/owners for development. As a self-starter, you will drive the agenda and urgency to pursue progress while setting and meeting timelines. You will provide regular updates to leadership on initiatives and provide escalation support. Partnering across diverse set of teams, business groups, and product teams, you will leverage relationships to collaborate and advance business objectives. 

Job Responsibilities:  

• Lead the transformation of strategic plans into high-impact programs and projects, utilizing your expertise in project management and strategic thinking to deliver results across various business units. 
• Centrally manage CDU activities to ensure the instituted framework’s smooth and effective execution, reporting and compliance of all strategies
• Oversee the execution of CDU activities, ensuring alignment with business strategy, effective risk mitigation, and timely delivery of commitments. 
• Engage with senior leaders, initiatives owners and broader impacted teams to ensure efficient and effective achievement of objectives. 
• Engage with stakeholders, providing regular updates on program progress, and collaborating to resolve any arising issues. 

Required Qualifications, Capabilities, and Skills:  

• At least 5+ years of program management and/or business management experience, ideally in the financial services sector, with a dual focus on strategy and execution and a track record of governance and compliance 
• Bachelor's Degree in relevant fields. 
• Strong analytical, quantitative, and communication skills. 
• Detail-oriented with well-developed problem-solving skills and a clear understanding of the drivers of profitability. 
• Strong teamwork and collaborative skills. 
• Ability to make concise presentations with sound business conclusions. 
• Excel and PowerPoint experience. 

Preferred Qualifications, Capabilities, and Skills: 

• Master’s/MBA. 
• Experience in the Auto Finance Industry. 
• Ability to adapt to a fast-paced and dynamic environment. 

ABOUT US

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

ABOUT THE TEAM
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.
The Strategy team manages mission-critical projects ranging from developing growth strategies, to assessing and planning entry into new markets, to implementing organizational restructurings and operational efficiencies, and more. Projects are typically team-based and include close collaboration with senior executives.