Relationship Director

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further.

We’re one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions. 

We’re currently seeking an experienced professional to join our team in the role of Relationship Director.

This is a full relationship management role where you’ll engage with our existing and prospective customers to help them realise their ambitions. Your key aim will be to operate as a person of influence for our customers with a turnover of between £15M and £350M, where you will also be responsible for customer service excellence to our existing and prospective customers.

Customer portfolios will consist of both domestic and international relationships and you’ll manage all aspects of the relationship, including operational and credit risk. You’ll also be successful in creating and maintaining strong and evolving partnerships internally and externally.

As an HSBC employee in the UK, you’ll have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

In this role you’ll:

• Be an ambassador for the bank and develop our profile in the local business and wider community
• Support customers and place their needs at the forefront of all that we do, setting world-class standards
• Seek new opportunities and nurture existing relationships to identify new business opportunities
• Build a network of business introducers in the local professional and business community
• Adhere to structures and processes in place for the management of credit, operational, reputation, financial crime, and regulatory risk
• Collaborate with product partners to assess needs of international and domestic customers and offer appropriate solutions 

To be successful in this role you should meet the following requirements:

• Experience working in a relevant role within Corporate Banking / Financial Services is essential
• Proven ability in identifying and meeting customer’s needs and managing complex lending requests is essential
• Ability to build effective networks across business areas, developing relationships based on mutual trust and encouraging others to do the same
• A comprehensive understanding of risk management and proven experience of ensuring own/others' compliance with relevant regulatory processes would be advantageous
• The ability to be self-driven and able to manage conflicting priorities and work collaboratively to deliver to deadlines is essential
• Experience in developing opportunities for growth with existing and new to bank clients is essential

This is a hybrid position with the base location being Cambridge.  Clients are based predominantly across East Anglia, Suffolk, Norfolk, and Essex, so it is important that you’re based within an easy commutable distance of this region.

Opening up a world of opportunity.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:

Email: hsbc.recruitment@hsbc.com

Telephone: +44 207 832 8500