Senior Business Intelligence & Insights Manager

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further.

We’re one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions.

We’re currently seeking an experienced professional to join our team in the role of Senior Business Intelligence & Insights Manager.

You'll be responsible for delivering high-quality commercial insights that support growth, competitiveness and strategic decision-making across the UK Global Trade Solutions business. You’ll transform complex data into actionable recommendations for senior leaders, with a strong focus on sales performance, market dynamics, customer behaviour and competitive positioning.

As an HSBC employee in the UK, you’ll have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

In this role you’ll:

• Partner with Business Management, Sales teams and with Data & Analytics teams to design and develop the insights strategy
• Lead data-led sales pipeline reporting and use analysis and feedback from Sales and Client Management to identify potential new business opportunities, revenue risks and conversion trends across regions, sectors, and products
• Review sales manager productivity analysis to provide insights to performance drivers, capacity utilisation and effectiveness
• Develop wallet share and drive consistent product penetration analysis to uncover cross-sell and upsell opportunities within existing client portfolios
• Develop segmentation analysis to right-size customer portfolios 
• Perform market share calculations using internal and external data sources to assess competitive positioning by product, client segment and geography
• Develop insights from colleague surveys on culture and leadership performance, establishing actionable insights from trend analysis and supporting senior leaders to assess improvements
• Establish best practice for insight generation and data quality

To be successful in this role you should meet the following requirements:

• Exceptional data storytelling and stakeholder communication skills
• Advanced analytical and problem-solving skills, comfortable working with large, complex datasets
• Strong experience in business intelligence, analytics, strategy or commercial insights within banking and financial services.
• Proven experience of delivering executive-level insights that influence strategic or commercial decisions
• Experience of developing Visualisation tools

Opening up a world of opportunity.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:

Email: hsbc.recruitment@hsbc.com

Telephone: +44 207 832 8500