Internal Networks Platform Manager

Job Details

Job title

Internal Networks Platform Manager

Reports to (job)

Senior Manager – Internal Networks & Services

Team

Fixed Networks – Specialist Platforms

Location

Birmingham

Job Dimensions

Ensuring network service for BTs Office estate and connectivity for management systems to operational sites.  Platform management of key network platforms providing that connectivity.

Hours

Full Time (36 hrs/wk)

No. Direct Reports

0

Career Level

D

Why BT Group?

We’ve always been an organisation with purpose; we connect for good.   You can trace this back to our beginning as pioneers of the world’s first telecommunications company.  At our heart, we’re a technology company with research and innovation in our bones, and a desire to be personal, simple, and brilliant for our customers - the values we live by. Creating an inclusive working environment where people from all backgrounds can succeed.

Our pursuit of progress over the past 180 years has established BT as a strong, successful brand, with huge scale, capable of achieving great things.  From supporting emergency services, hospitals, banks and keeping economies around the world online, safe, and secure, to delivering large scale innovative technology infrastructure like the creation of BT Sport. 

Today, in this fast changing, always on, digital world, our purpose remains true. Yet the market conditions, regulation and competition we face are tougher than ever before.  So if you have the drive, optimism, and resilience to help propel us forward, we’ll offer unrivalled personal development, a wealth of opportunities to learn, experience new things, and pursue new careers.  If that’s you, and what you’re looking for. 

We’d love you to be part of our future.

Why this job matters

Our internal networks are the beating heart of everything we do across BT, the veins and arteries without which our company could not operate. This job ensures that the network connectivity is available from the user’s desk to the services they need in BT datacentres or in the Cloud, to other users or functions in the rest of BT or to the internet. This role underpins the work that people do across BT, in buildings,  call-centres, operational sites, offices and exchanges, and functions from billing to security to Teams, all depend on our own-use internal networks.

What you’ll be doing – your accountabilities

The skills you’ll need to succeed

The Platform Manager is responsible for the management, development/evolution and in-life performance of BTs Internal Networks estate.

The role involves management of in-life issues, platform upgrades, co-ordination of new requirements and incremental capacity upgrades (and platform closure), managing the demand from multiple stakeholders within resource constraints, management of capital budgets and cost recovery processes.

Specifically this role is accountable for:

·        Platform capacity, security, creation of specific platform roadmaps and associated budgets, service and platform related deliverables and overall platform sustainability.

·        Management of all platform registrations, maintain platform risks in conformance with compliance policies.

·        Platform  sparing to meet reliability and availability measures.

·        Network inventory system management, data quality and roadmap.

·        Be accountable as coordinator for platform audits and maintaining Business Continuity Management recovery plans for key platforms.

·        Lead workstack priortisation, resourcing and stakeholder management including demand forecasting.

·        Management and closure of legacy platforms, working with peers to coordinate the recovery of network assets for reuse/disposal.

·        Own and deliver strategic investment choices to underpin the platform roadmaps.

·        Manage Capex budget spend for all platform work aligned to strategy.

·        Cost modeling and recovery for customer  driven requirements.

Provide detailed information on any qualifications, technical expertise or security clearance that you will need for the job.

·        Financial Literacy: Knowledgeable in the finance Capex & Opex processes and ability to create business cases to secure funding.

·        Security compliance:  Maintaining  compliance to appropriate Security standards/specifications.

·        Organisation and prioritisation: Ability to manage conflicting priorities whilst moving projects forwards. Co-ordinating activities that span several teams. Strong collaboration skills.

·        Stakeholder management: Ability to work with and manage various stakeholders both within the team and without. Includes 3rd parties.

·        Data Analysis:  Demonstrable analytical and problem solving skills. Drawing on data and analytical techniques to support decision making.

·        Communication: effective communication with different audiences.

Leadership accountabilities

Experience you’d be expected to have

·        Strategic Communicator -  Influence at senior levels strategic and Business decisions to do the right thing for BT and its customers.

·        Solution Focused Achiever - You always deliver your ambitious goals, outcomes and timelines.  You cut through complexity and obstacles to get to the right ethical solution at the right time.

·        Commercial Thinker - You understand the wider market and commercial drivers.  You come up with ideas, provide insights and create propositions that benefit our business.

·        Change Agent - You identify, create and lead  business changes. You adapt quickly and perform effectively – even when there’s ambiguity.

Describe the experience that an individual in this role is likely to have.

·        Broad general understanding of networks & networking.

·        Experience of security policy implementation, risk management, business continuity, inventory management.

·        Experience of financial processes and systems.

·        Experience of working across diverse geographically dispersed team of individuals and across line of business and team boundaries.

·        Experience of managing senior stakeholders.

·        Successful track-record delivering complex technology solutions.

·        Proven track record in following through on strategic decisions.

Key decisions

The BT way

·        Driving network service / performance levels

·        Platform strategy direction and approval

·        Ensuring platform security control and management.

·        Technical direction/ implementation specific to platform evolution.

·        Vendor engagement driving operational excellence

·        Resolution of platform wide issues (engaging with key stakeholders as appropriate)

·        Cost and return on investment working with procurement teams

·   & nbsp;    Implementation of platform roadmap (specifically driving network upgrades to address EoSL issues and capacity demands)