Senior Vice President, Product Design Lead, Platform, AI Hub

Senior Vice President, Product Design Lead, Platform, AI Hub

The way products are built has changed. If you know how an .md file becomes experience design, this role may be for you.

At BNY, our culture allows us to run our company better and enables employees' growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world's investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance. Join us and be part of something extraordinary.

We're seeking a future team member for the role of Senior Vice President, Product Design Lead, Platform, AI Hub to join our team. This role is located in Pittsburgh, PA.

How we work

Design, product, and engineering work from a shared repo: a single source of truth that spans research insights, personas, strategy, and prototypes. Work doesn't move from design to engineering; it emerges through co-creation. Prototypes come before prioritization. Decisions are demonstrated, not just discussed. Presentations get generated from the same source as the product.

We believe the shifts happening with AI are enabling us to spend more time on what design is actually for: crafting deeply user-centric experiences with deliberate outcomes. We're changing quickly, and we're doing it on purpose. The person in this role doesn't just adapt to that shift; they help lead it.

About this role

We're looking for a design leader who can own a platform's end-to-end experience, one who brings strategic clarity to complex problem spaces, can move fast when the moment calls for it, and operates as a peer to product and engineering leadership. Not a downstream partner.

This is a senior individual contributor role. You'll set the design direction for a major platform, drive consistency and coherence across a large and complex surface area, and raise the quality bar across design practice: through the work itself, through critique, through the example you set.

Prior domain expertise in financial services matters less than your ability to learn fast, ask the right questions, and apply rigorous design thinking to unfamiliar and genuinely hard problems.

What you'll do

Own platform design strategy. Define and maintain the design vision for a complex platform. Operate from first principles when needed. Bring coherence to experiences that have grown up across many teams and many years.

Demonstrate before you describe. Use prototyping and rapid concept work to make design strategy tangible. In a world where AI tools can close the gap between intent and working experience, the best design leaders don't wait for resourcing. They show the possibility first.

Work at the intersection of systems and users. Connect workflows, data, and interaction patterns across the platform. Know when to zoom in on a specific friction point and when to step back and redesign the underlying model.

Lead design in a cross-functional environment. Partner with product and engineering as a peer, not as a hand-off point, but as a co-creator. Influence product strategy and technical decisions by grounding them in user evidence and design quality.

Shape a design system built for how design works now. The design system on this team is structured as machine-readable infrastructure. Tokens carry semantic meaning. Components encode the reasoning behind when and how they apply. AI agents consume it alongside human developers. At the SVP level, you're not just contributing to this grammar, you're shaping how it's defined and ensuring it reflects the quality and intent of the experiences we're building.

Set a high bar and transfer it. Provide feedback and mentorship that raises the work quality of everyone around you. Cultivate a design culture where rigor, curiosity, and user-centricity are defaults, not aspirations.

Communicate design at the executive level. Make the case for design decisions to senior stakeholders. Use visual storytelling to connect design choices to user impact and platform health, not as a presentation exercise, but as a leadership function.

What you bring

Required: - Demonstrated experience leading design for complex, large-scale platforms, ideally in regulated, high-stakes, or enterprise environments - Ability to learn new domains rapidly and design effectively without being a subject-matter expert before day one - Systems-level thinking: you see the whole experience, not just the screen in front of you - Strong design craft alongside strategic design thinking. These aren't separate skills for you - Proven track record of influencing product and engineering decisions through design, not around them - 10-12 years of experience in product design, with meaningful time spent in senior or lead individual contributor roles

Preferred: - You've already incorporated AI-assisted tools into how you design and prototype, not as a curiosity, but as a working method - You've worked in environments where design, product, and engineering share a codebase or unified source of truth - You think about design systems as infrastructure: not just component libraries, but the grammar that produces consistent, intentional experiences at scale, readable by humans and AI agents alike - You've navigated organizational complexity at a senior level and made design more coherent and higher-quality as a result

What will set you apart: - You see the current moment in design (AI-assisted tooling, prototype-first thinking, cross-functional co-creation) and you've already started moving toward it - You don't need a defined process handed to you; you help define what good process looks like - You're excited about a design practice that operates closer to the material than traditional design workflows allow - You have a deep understanding of the opportunity that AI creates for design, and you bring the energy and conviction to help lead others through it

Portfolio

A portfolio is required, but what we most want to see may not look like a traditional design portfolio.

The most compelling thing you can share is evidence of how you create products: working in real partnership with product and engineering, where design isn't a handoff but a shared act of building. Show us a process that reflects how you actually work, not a polished artifact of something you handed off. If you've worked from a shared codebase or unified source of truth with a cross-functional team, bring that to life. If you've used AI-assisted tools to demonstrate strategy through working prototypes rather than decks, bring that to life.

Beyond that, we want to see what you'd expect at this level: platform-scale thinking, systems that you shaped and why, evidence of design leadership that made work better around you. We care far more about the thinking and the impact than the format or the polish.

Typically 10 to 12 years of experience designing digital products, with meaningful exposure to complex, enterprise, or regulated systems.