Director of Infrastructure Engineering

We have an exciting and rewarding opportunity for you to take your infrastructure engineering career to the next level. 

As a Director of Infrastructure Engineering at JPMorgan Chase within the Branch Infrastructure Operations Engineering team, you will lead the engineering, deployment, and operational support of technology platforms critical to our branch network.

Job responsibilities

• Oversee the engineering, deployment, and lifecycle management of branch ATM, Teller, Print, and VDI platforms.
• Lead the engineering and operational support for the application portfolio that underpins these platforms, ensuring high availability and performance.
• Champion the adoption of AI and automation technologies at all levels to improve developer and engineering efficiency, accelerate solution delivery, and drive continuous improvement.
• Drive automation, standardization, and modernization across all branch technology platforms.
• Ensure robust monitoring, rapid incident response, and proactive problem management for all supported systems.
• Develop and execute the strategic vision for branch infrastructure and application platforms, aligning with organizational goals.
• Lead, mentor, and develop a high-performing engineering and operations team.
• Foster a culture of innovation, continuous improvement, and operational excellence.
• Partner with business, application, and security teams to deliver integrated solutions.
• Manage relationships with vendors, service providers, and internal stakeholders.

• Ensure compliance with regulatory, security, and operational standards for all branch platforms and applications.

Required qualifications, capabilities, and skills

• Minimum of 15 years of experience with proven project or service delivery management background within a global financial or regulated enterprise environment.
• Deep knowledge of one or more areas of infrastructure engineering such as hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, or performance assessments
• Deep knowledge of one specific infrastructure technology and scripting languages (e.g., Scripting, Python, etc.)
• Drives to continue to develop technical and cross-functional knowledge outside of the product

• Deep knowledge of cloud infrastructure and multiple cloud technologies with the ability to operate in and migrate across public and private clouds

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.