Business Analyst - Associate

You are a strategic thinker passionate about driving solutions in Business Analysis. You have found the right team. 

As a Business Analyst in Consumer & Community Banking, you will be responsible for providing comprehensive support to the Business Manager - Vice President, by leveraging data, process analysis and program management on strategic projects.

Job responsibilities

• Support the Business Manager with report generation, data visualization, presentation development, and project management.
• Respond promptly to executive ad-hoc requests related to project management and business analysis.
• Manage day-to-day data requests from business and strategic programs.
• Maintain key metrics dashboards and site governance updates across CCB Ops.
• Deliver management reporting and insights to support decision-making and business reviews.
• Create wireframes and mock-ups for management presentations and dashboards.
• Capture headcount requirements and report them in strategic presentations representing the CCB Ops Outlook.
• Communicate effectively with stakeholders and partners to understand needs and define next steps.
• Coordinate team activities and support preparation of materials and logistics for town halls and strategy sessions.
• Maintain internal resources and documentation across collaboration platforms (Teams channels, shared drives, Confluence, SharePoint).
• Participate in initiatives to simplify and improve business processes.

Required qualifications, capabilities and skills:

• Master’s degree in business, Finance, or related field.
• Experience with data mining & data sourcing tools such Alteryx , Tableau and Python
• Strong project management and presentation skills.
• Exceptional organizational skills, with the ability to prioritize tasks, multitask, and maintain accuracy under tight deadlines.
• Independence in handling ad-hoc requests with attention to detail.
• Collaborative skills to work across finance, HR and functional teams with multiple stakeholders.
• Strong communication skills for working with senior executives within the CCB organization.
• Proficiency in MS Office tools, including Excel and PowerPoint.

Preferred qualifications, skills & capabilities:

• Experience in creating compelling presentations and reports.
• Familiarity with collaboration tools like SharePoint, TEAMS channel
• Experience in simplifying and improving business processes.
• Strong design acumen and expertise in Excel and PowerPoint techniques.
• Self-motivated and able to work independently.
• Strong time management and prioritization skills.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

Operations teams develop and manage innovative, secure service solutions to meet clients’ needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.