Deployment and Resourcing Analyst

Deployment and Resourcing Analyst – Smart Metering

Location: We operate a flexible, hybrid working environment with the candidate required to travel to our Warrington office up to twice a week.

Whats in it for you

• £32-£37k depending on experience
• Generous pension scheme starting at 6% rising to 10%
• Private Medical
• 25 days annual leave
• Access to our comprehensive flexible benefits including discounts on big brands, wellness and employee assistance programmes, gymflex, buy and sell annual leave, travel and dental insurance

The role:;

As a Deployment and Resourcing Analyst within Arqiva’s Service Delivery Team, you will be responsible for planning, coordinating, and analysing the deployment of smart meters and associated assets across the region. You will ensure that field resources are optimally allocated, installations are tracked and reported accurately, and data insights are used to drive operational efficiency and compliance.

What you'll be working on

• Deployment Planning & Coordination- Develop and maintain deployment schedules aligned with programme milestones.
• Coordinate with field service providers and internal teams to ensure timely installations.
• Monitor service order flow and resolve pre-installation escalations.

• Resourcing & Workforce Management- Analyse resource requirements and availability to support deployment activities.
• Collaborate with workforce planning teams to ensure optimal field coverage.
• Track and report on resource utilisation and productivity.

• Data Analysis & Reporting- Validate and analyse installation data for accuracy and completeness.
• Create dashboards and reports using tools like Excel and Power BI.
• Support weekly governance cycles with visualised insights and progress updates.

• Stakeholder Engagement- Liaise with internal stakeholders, third-party contractors, and customers.
• Provide updates and resolve issues related to deployment progress and data quality.
• Support the development of business cases for regulatory submissions (e.g., Ofwat).

What we're looking for

• Proven experience in deployment or field operations within utilities or telecoms.
• Strong analytical skills with proficiency in Excel, Power BI, and data visualisation.
• Experience in resource planning or workforce management.
• Understanding of smart metering systems and operational planning best practices.
• Excellent communication and stakeholder management skills.
• Ability to work independently and proactively in a fast-paced environment.

Desirable Qualifications

• Experience working on smart metering programmes.
• Familiarity with regulatory frameworks (e.g., Ofwat, Ofgem).

If you’re unsure whether you meet every requirement, don’t let that hold you back - your experience may be exactly what we’re looking for.

Why Arqiva

We enable a switched-on world to flow. As the UK’s leader in TV and radio broadcast and the country’s top smart utilities platform, we are shaping the future of connectivity.

Our infrastructure delivers media and data exactly where they’re needed - whether that’s bringing TV and radio to your home or sending smart meter data to your utility provider. Our technology works quietly behind the scenes, connecting millions every day.

But it’s not just what we do, it’s how we do it. At Arqiva, you’ll find real connection: supportive teams, active colleague networks and plenty of ways to get involved and feel part of our community. We’ll give you the space and support to grow - whether that’s developing your skills, trying something new or taking on fresh challenges. And because there is more to life than work, our rewards and benefits are designed to support your wellbeing, your lifestyle and what matters most to you.

Our commitment to Diversity & Inclusion

At Arqiva, we’re committed to building a workplace where everyone feels valued, heard and empowered to succeed. We welcome applications from all backgrounds and experiences, and we work hard to remove barriers so every colleague can thrive. If you need any adjustments at any stage of the recruitment process, please reach out to talent@arqiva.com.

If this sounds like the right next step for you, we’d love to hear from you!