JOB DESCRIPTIONAssume a vital position as a key member of a high-performing team that delivers infrastructure and performance excellence. Your role will be instrumental in shaping the future at one of the world's largest and most influential companies.
As a Lead Infrastructure Engineer at JPMorganChase within the Infrastructure Platforms - Network Services, you
apply deep knowledge of Network software, applications, and technical processes within the infrastructure engineering discipline. Continue to evolve your technical and cross-functional knowledge outside of your aligned domain of expertise.
Job responsibilities
- Identify and mitigate network risks across firewalls, proxies, routers, switches, load balancers, and other devices.
- Monitor risk issues endâtoâend: keep tickets updated, tracked, and resolved promptly; maintain action plans and documentation; drive remediation to closure.
- Assist audit requests by gathering and organizing evidence; ensure alignment with risk frameworks and firmwide standards.
- Configure and support core networking technologies: TCP/IP, VLANs, OSPF/BGP routing, switching, firewalls, load balancing, forward and reverse proxy.
- Remediate vulnerabilities and manage patch and firmware cycles under formal SLAs.
- Execute network change management through ITSM and CMDB processes.
- Automate remediation, policy checks, and evidence collection using scripts and APIs.
- Build and maintain dashboards; define KRIs/KPIs to track exposure, SLA adherence, and operational health.
- Ensure complete telemetry coverage (syslog, NetFlow/sFlow, cloud flow logs) into SIEM; identify and close coverage gaps.
- Support incident response, conduct root cause analysis, and implement corrective actions; collaborate with Cyber, Technology, and Operations.
- Maintain runbooks, standards, and diagrams; produce auditâready evidence and align remediation with business priorities.
Required qualifications, capabilities, and skills
- Formal Training or Certification on Infrastructure disciplines concepts and 5+ years of applied experience.
Manage and support riskâbased tickets and workflows, ensuring timely updates, accurate tracking, and closure under SLAs.
- Apply foundational networking knowledge to identify risks across firewalls, switches, load balancers, proxies, and other network devices.
- Build KRIs and dashboards; deliver executive reporting in Excel and PowerPoint; analyze and visualize data using SQL and Tableau/Power BI.
- Demonstrate strong attention to detail, consistent followâthrough, and disciplined execution to drive issues to closure.
- Operate effectively in fastâpaced, highly regulated environments while adhering to firmwide standards and controls.
- Pursue continuous learning in risk management, networking, and emerging technologies to improve outcomes and efficiency.
Education: Bachelorâs in Computer Engineering or equivalent (preferred).
- Execute enterprise and operational risk frameworks; coordinate audits and regulatory responses; track findings to sustainable closure using Archer or equivalent
Preferred qualifications, capabilities, and skills - Earn or maintain professional certifications such as CRISC, CISA, CISSP, CIA, FRM, or PMP
- Certifications: Obtain/maintain entryâlevel industry credentials (e.g., ISACA IT Risk Fundamentals) (preferred).
- Script in Python or similar languages to automate controls, monitoring, and analysis
- Automate network and risk workflows using Python or Ansible; leverage YAML/JSON, REST APIs, and Git for policy checks and evidence collection (preferred).
- Operate across multiple public and private cloud environments and support migrations
- Apply and expand infrastructure engineering expertise across hardware, networking, databases, storage, deployment, integration, automation, scaling, resilience, and performance
ABOUT US
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