Firmwide Online Tracking Director – Executive Director

Join our innovative Firmwide Privacy Office, a pivotal team within the Firmwide Chief Data Office, dedicated to designing and administering JPMorgan Chase's privacy program. 

As the Firmwide Online Tracking Director – Executive Director, you will be instrumental in advancing our global privacy initiatives, ensuring compliance, and driving innovation within a complex global organization. Your expertise in privacy and AdTech regulations will be crucial in fostering a culture of data protection and supporting our data-driven strategies. Your role will require a mix of technical, analytical, and leadership skills to ensure that the organization complies with privacy laws and regulations.

Job responsibilities:

- Set the firmwide strategy for online tracking and AdTech privacy, aligning to global privacy requirements and business goals  
- Lead the design, rollout, and ongoing improvement of compliance programs for tag management and online tracking technologies  
- Promote cross-functional execution with Privacy, Product, Technology, and Marketing to ensure operational compliance  
- Advise senior leaders on privacy risk, regulatory changes, and emerging AdTech/online tracking trends  
- Build and maintain governance frameworks, controls, and audit-ready documentation for online tracking initiatives  
- Deliver training and guidance on online tracking topics to raise awareness and improve execution quality  
- Run stakeholder forums that gather input across lines of business and functions and promote decisions to closure

Required qualifications, capabilities, and skills:

• 10+ years of experience delivering large, complex enterprise programs end-to-end
• Strong knowledge of data privacy and data protection frameworks
• Proven leadership and stakeholder management skills in cross-functional environments
• Experience presenting clearly to executive audiences and influencing decisions
• Ability to build strong relationships and communicate program status, risks, and priorities effectively
• Comfort working with complex technical and data concepts and translating them for non-technical stakeholders
• Deep understanding of the online tracking and AdTech ecosystem
• Ability to design and run governance and control processes that stand up to audits
• Experience creating and maintaining clear, evergreen program documentation and artifacts
• Experience delivering training on online tracking and related privacy topics
• IAPP certifications (e.g., CIPP/US, CIPP/E, CIPP/C, CIPP/A, CIPM) 

Preferred qualifications, capabilities, and skills

• Hands-on experience governing tag management systems and tracking implementations at scale
• Experience partnering with product and engineering teams to embed privacy controls into delivery workflows
• Strong working knowledge of modern tracking approaches (e.g., SDKs, pixels, cookies, and evolving tracking methods)
• Experience establishing control monitoring and practical metrics for online tracking compliance
• Track record of driving privacy-by-design outcomes in digital marketing or customer-facing platforms
• Ability to simplify complex AdTech topics into clear decisions and actions for senior stakeholders
• Experience running structured stakeholder forums that accelerate decisions and reduce delivery friction

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.