Quant Analytics Director

Join our dynamic Data & Analytics team and unlock new opportunities for career growth and innovation.

As the Quant Analytics Director within the Card Marketing Analytics team, you will lead the Global Acquisition channel analytics efforts to tailor products, offers, and customer experiences, maximizing value for clients, partners, and the bank. You will collaborate closely with business teams to assess and manage marketing campaign performance, while working with data and analytics peers to leverage comprehensive data, analytics, and AI capabilities.  Your strategic thinking and leadership will be crucial in delivering performance optimization insights and creating executive-ready presentations with actionable recommendations.

Job responsibilities

• Work closely with business teams to measure and manage marketing campaign performance and collaborate with peers in data & Analytics to bring all our data, analytics and AI capabilities to bear. Inform organization wide strategic investments in marketing through financial modeling, product economics, customer journeys, and business / product expertise. Perform analytics / modeling to enhance targeting and effectiveness of marketing campaigns. 
• Optimize targeting strategies across channels including digital, direct mail, branch, affiliates and partners. Identify potential growth opportunities by working with the testing center of excellence to design and conduct statistical experiments (Test & Learn). 
• Utilize industry best practices in measuring media performance to optimize media spend on acquisitions. Analyze large datasets to derive insights and identify trends in customer acquisition, behavior, and profitability to inform business strategy. Collaborate with stakeholders like marketing, finance, and analytics teams to deliver an analytics vision and support strategic business priorities.
• Leverage knowledge of banking and financial services to establish data-driven strategic objectives and key results (OKRs). Build reporting and analytics to ensure robust tracking of key performance metrics. Monitor, report, and conduct regular reviews to track progress towards the OKR’s, while providing recommendations for improvements. 
• Stay current on industry trends, emerging technologies, and best practices to continuously improve customer acquisition and experiences with our card products. Apply strategic thinking, analytical skills, leadership, and industry knowledge to deliver performance optimization insights.
• Establish and monitor key performance indicators to evaluate initiative effectiveness and inform ongoing strategy
• Create and deliver executive-ready presentations that translate complex analysis into clear, actionable recommendations 

Required qualifications, capabilities and skills

• Bachelor’s degree in a technical or quantitative field such as Mathematics, Finance, Statistics, Operations Research, or Economics

• 15+ years of experience in the financial services industry, specifically focusing on - Financial product economics / P&L analytics; Financial modeling and optimizing drivers of profitability; Optimizing Marketing to impact channel targeting strategies; Customer segmentation and behavioral analytics to improve marketing efficiency;
• People management leading transformation efforts and managing analytical teams;
• Leveraging data to drive business decisions; Performing data manipulation, data structuring, and query optimization using SQL and Python; Automating data processes, and integrating data from multiple sources to support business intelligence initiatives; 
• Familiarity with business intelligence and analytics tools such as Python, Alteryx and Tableau
• Working and influencing decision-makers in a Global matrixed organization.
• Strong written and verbal communication skills, including the ability to produce concise, executive-ready presentations and synthesize complex information 
• Experience developing financial business cases

• Operational knowledge of consumer and community banking operations

Preferred qualifications, capabilities and skills

• Experience developing financial business cases
• Operational knowledge of consumer and community banking operations
• Familiarity with AWS technologies
• Master’s degree in a technical or quantitative field such as Mathematics, Finance, Statistics, Operations Research, or Economics

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.