Job description
Key responsibilities
Skills, knowledge and expertise
- Agile working, coach and lead teams in Agile and Lean practices, determine the right approach for the team, and think of new ways to achieve the right outcomes.
- Business modelling, set the direction of scope and methodology for representing complex situations, and document conceptual models to support strategic planning.
- Business process improvement, identify opportunities to perform activities in alternative ways, lead exploration of process efficiency improvements, and oversee implementation.
- Business process testing, direct the application of business analysis skills to support design, execution, and assessment of business process tests and usability evaluations.
- Consultancy (business analysis), provide advice, guidance and recommendations, propose methodologies and approaches to implementation, frame problems, and troubleshoot as needed.
- Enterprise and business architecture (business analyst), translate business drivers into objectives, define required capabilities, and support organisational changes to meet business objectives.
- Methods and tools, set direction, assess effectiveness of approaches, recommend tools for organisational collaboration and build capability.
- Requirements definition and management, direct approach to requirements management, influence prioritisation of complex requirement sets, and ensure solutions align with organisational vision.
- Stakeholder relationship management (business analysis), develop engagement strategies, lead communication with stakeholders, and act as point of consultation and escalation to resolve conflict.
- Systems analysis, set direction for identification and analysis of IT system capabilities, identify gaps in functionality, and bring business and technical concepts together to form recommendations.
- Testing (business analysis), recommend value of testing, advise on business scenarios, and develop acceptance criteria to ensure requirements can be traced to develop functionality.
- Experience in helping grow product teams though community, hiring and line management
Desirable (not essential) skills
- Working with sales teams to build client relationships, develop opportunities and win new work
- Working in the open - building the trust within teams to share little and often
- Experience in re-designing legacy services and products
- Maintaining a deep working knowledge of Business Analysis and research techniques
You can find the full job description about the role
in our handbook here.
At this point, we hope you're feeling excited about Made Tech and the job opportunity. Even if you don't feel that you meet every single requirement, we still encourage you to apply. Get in touch with our
talent team if you’d like an informal chat about the role and your suitability before applying. We are hiring for this role directly, so will not respond to any CVs sent via external recruitment agencies.
SC Eligibility An increasing number of our customers are specifying a minimum of SC (security check) clearance in order to work on their projects. As a result, we're looking for all successful candidates for this role to have eligibility.
Eligibility for SC requires 5 years' continuous UK residency and 5 year' employment history (or back to full-time education). Please note that if at any point during the interview process it is apparent that you may not be eligible for SC, we won't be able to progress your application and we will contact you to let you know why.
Support in applying
If you need this job description in another format, or other support in applying, please email talent@madetech.com.
We believe we can use tech to make public services better. We also believe this can happen best when our own team represents the society that actually uses the services we work on. We’re collectively continuing to grow a culture that is happy, healthy, safe and inspiring for people of all backgrounds and experiences, so we encourage people from underrepresented groups to apply for roles with us.
When you apply, we’ll put you in touch with a member of our talent team who can help with any needs or adjustments we may need to make to help with your application. We’ve put together
this blog as a resource to share more about reasonable adjustments and some examples of what this could include. We also welcome any feedback on how we can improve the experience for future candidates.
Life at Made Tech
Like many organisations, we use Slack to foster a sense of community and connection. As well as special interest groups such as music, food and pets, we also have 10+ Slack channels dedicated to specific communities, allies, and identities as well as dedicated learning spaces called communities of practice (COPs). If you’d like to speak to someone from one of these groups about their experience as an employee, please do let a member of the Made Tech talent team know.
Job benefits
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