Executive/Admin Assistant-GMNS Product

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.  Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Global Merchant & Network Services primarily focuses on the businesses that accept our cards. We bring together the businesses that manage and evolve the company's relationships with the millions of merchants around the world that accept American Express, as well as the team that runs the company’s payment network and manages bank partnerships globally.

GMNS Product drives the development of new payment services and products for the American Express Global Network Issuers, Acquirers and Merchants and is responsible for the operation of the payment network, safely and securely processing more than ~$1.6 trillion in transaction volume globally each year.

The Network Product & Enablement team is a critical part of the GMNS Product organization. Our remit spans the maintenance of existing functionality, the development of new products and services, operating the Network and managing the end-to-end partner lifecycle. Our solutions deliver value to American Express’ Card Members, acquirers and partners across the globe, whether proprietary or third-party by facilitating secure and seamless transactions between American Express’ issuers, acquirers and merchants.  This position is an integral part of the team and requires a proactive, organized, and resourceful Executive Assistant who can handle a wide range of administrative tasks and confidently navigate a large organization. 

Job Description

• Organizing and proactively maintaining calendars for two Vice Presidents, including scheduling meetings across multiple time-zones, using a high level of tact and integrity
• Assisting with appropriate email delegation, booking meetings, and reacting and corresponding on behalf. Prioritizing what is important and urgent. Acknowledging receipt/replies etc.
• Coordinating conferences and staff meetings, including room booking, catering, security etc.
• Organizing external business meetings, making all necessary arrangements including sending invites, reserving rooms, Webex setup, etc.
• Coordinating travel arrangements and logistics (hotel, visa, rental car, and other travel-related needs)
• Processing monthly expense reports and reviewing expense reports for approval
• Assisting with on and off boarding and new employee logistics
• Tracking timekeeping for team
• Working closely with other administrative assistants on office operations and providing back-up support when needed
• Maintaining headcount reporting, organizational charts, and department distribution lists 
• Managing the procurement of office supplies and other departmental needs
• Supporting ad hoc project work as directed by leadership

Minimum Qualifications 

• Ideal candidate should have previous experience as an Executive Assistant
• Excellent calendar management skills across time zones
• Ability to quickly adapt and be flexible in a dynamic workplace 
• High level of integrity required for handling sensitive and confidential information
• Strong interpersonal, relationship and networking skills to build and maintain effective professional relationships across all areas of the organization
• Highly organized with an ability to demonstrate keen attention to details, adaptability, flexibility, resourcefulness and efficiency
• Demonstrated ability to take the initiative to spot problems before they arise, find solutions, and provide timely follow-through on projects
• Demonstrated ability to work with a sense of urgency and under pressure, as needed to handle multiple tasks and prioritize effectively
• Strong proficiency with MS Office, including Word, Excel, PowerPoint and Outlook required

• Experience with Ariba, Concur, Dayforce and other AMEX systems preferred

• Commitment to ongoing learning and development
• Bachelor degree preferred.

Salary Range: $31.49 to $49.28 hourly + bonus + benefits

The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries 
• Bonus incentives 
• 6% Company Match on retirement savings plan 
• Free financial coaching and financial well-being support 
• Comprehensive medical, dental, vision, life insurance, and disability benefits 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.