BPS Solution Architect - Insurance P&C Remote U.S. at NTT DATA

334573

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a

to join our team in the United States (US).

NTT DATA Services | Full-Time | Hybrid/Remote**

At NTT DATA Services, we know that with the right people on board, anything is possible. We're building the next era of Business Process Services-AI-native, agentic BPaaS that fuses deep process expertise with LLMs, AI agents, and data-first design. This is not outsourcing 2.0-it's services-as-software, built for scale, speed, and intelligence. Join our founding team and help transform industries like manufacturing, CPG, and global supply chains with solutions that are 40% more efficient and infinitely more adaptive. If you want to build what the market hasn't seen yet, this is it.

We are seeking a

with deep expertise across product lifecycle, plant operations, demand/supply planning, commercialization, and distribution. In this role, you will design end-to-end AI-native process architectures that modernize CPG and manufacturing environments into intelligent, autonomous, agent-driven ecosystems. You will collaborate with client executives, operations leaders, engineers, and product teams to map complex operational landscapes and shape the future-state blueprint.

• Lead architecture across end-to-end CPG value streams, including:
  • Demand forecasting & planning
  • Supply planning & S&OP/IBP cycles
  • Procurement & supplier orchestration
  • Manufacturing operations (process & discrete)
  • Packaging, labeling, and compliance
  • Quality management & defect analytics
  • Warehouse, distribution, and transportation
  • Trade promotion management (TPM) & retail execution
• Design AI-native workflows for CPG-specific needs such as:
  • SKU proliferation & portfolio complexity
  • Short shelf-life inventory and freshness optimization
  • Batch/lot traceability and recall readiness
  • Raw material constraints and commodity volatility
  • Seasonal demand swings and promotional elasticity
• Translate industry regulations, safety standards, and quality requirements into scalable data-driven and agent-driven architecture.

• Architect modular, agentic platforms to automate planning, production, logistics, and quality workflows.
• Collaborate with ontology, ML, and engineering teams to define CPG ontologies, master data structures, and event-driven operational models.
• Build reusable domain accelerators for CPG manufacturers that reduce implementation time and improve scalability.

• Drive deep discovery with manufacturing, supply chain, and commercial operations leaders to assess current-state maturity.
• Present architecture recommendations, business cases, and AI-native transformation roadmaps to COOs, Chief Supply Chain Officers, Heads of Manufacturing, Quality, and Commercial Operations.
• Guide cross-functional teams through adoption of AI-powered process modernization and autonomous operations.

• Build transformation roadmaps aligned to industry priorities such as:
  • Smart manufacturing & Industry 4.0/5.0
  • Resilient supply chains
  • Sustainability and waste reduction
  • Data harmonization and process interoperability
• Develop multi-year strategies connecting operational KPIs-forecast accuracy, fill rate, OTIF, yield, waste, OEE-to automation and agent orchestration journeys.

• 10+ years in Manufacturing or CPG, with strong domain architecture or process transformation experience.
• Deep understanding of operations in CPG: production, materials, planning, commercialization, quality, logistics, and customer fulfillment.
• Experience designing target operating models, data architectures, or modernization strategies within CPG or industrial manufacturing.
• Strong knowledge of digital manufacturing, supply chain technologies, Industry 4.0 capabilities, and BPaaS or automation-driven service models.
• Familiarity with AI/ML concepts, intelligent planning, digital twins, LLM-based orchestration, and decision automation (even if not hands-on).
• Excellent client-facing communication and executive storytelling skills, especially with operational and supply chain leaders.
• Ability to work with engineering, product, data science, and operations teams to translate domain needs into technical capabilities.

• Experience with leading CPG/manufacturing platforms: SAP S/4HANA, SAP IBP, Oracle SCM/ERP, Blue Yonder, Manhattan, Infor, Kinaxis, o9, Siemens, Dassault, PTC.
• Familiarity with MES, SCADA, IoT platforms, and plant-floor integration.
• Understanding of sustainability frameworks, carbon reporting, circular packaging, and waste reduction initiatives.
• Exposure to consumer insights and retail execution data (IRI, NielsenIQ, POS-level analytics).
• Experience operating in fast-moving consumer goods (FMCG), food & beverage, beauty/personal care, or household products.

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $149,500-$304,000. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance. This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.

#LI-SGA

#INDSALES